1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Glyn Neath, United Kingdom
Positive section of review
We had to book this in a hurry as the place we had booked had unexpectedly closed. At first site it seemed a very lively pub on a mainish road and the lady behind the bar was very busy. However Natalie proved to be a very helpful hostess and she showed us to our room which was large with a good sized bathroom. Natalie was very quick in reacting to any requests. The pub quietened down at a reasonable hour and we had a good nights sleep. We didnt have breakfast so cant comment on this. For a stay of a couple of nights it was fine.
Negative section of review
The lower car park had a lot of broken glass and some rubbish which wasnt ideal when parking vehicles.
Positive section of review
Conveniently located in the center of Broadstairs in a charming little square with an ensample of lovely little flintstone cottages, just a few meters away from the harbor and the beach. The house had an extensive library of DVDs, CDs, books and games and a playing room in the basement - so very suitable for families with kids. Kitchen equipped with everything you need for a longer stay incl. a washing machine, dishwasher, microwave, lots of pots and pans.
Negative section of review
Key deposit box needs some lubricant, had a hard time releasing the key. The mattress was way too soft for my liking, me and my wife could barely sleep on it. The overall cleanliness could have been better, especially the bath room was very dusty in the corners, also the outdoor table on the little backyard patio needed cleaning from bird... you know... but otherwise it was quite OK. Some of the floorboards in the main bedroom are loose, so you hear a *plong-plong* every time you walk from the bath room into the bedroom. Light bulb from one of the lamps in the living room broken, probably because it has a EU-thread and they didn't have a replacement at hand. During our stay the kitchen fuse flew, so I had to text the host (Phil and Beverly) under the mobile number they provided, but did not get any answer so I looked myself for the fuse box and eventually found it next to the sofa.
Positive section of review
Great location, lovely decor and spotlessly clean. Called the helpline number and, since we still could not get in when instructed, a very helpful girl came and helped us. Once we were in there is a keycard that can be used. It would be good to have a card each though.
Negative section of review
Check-in system was difficult for us to understand. We were on the way home from holiday and I had used up all my mobile data so could not access the email which was not sent until mid-afternoon when we were already in transit to Oban. On the booking confirmation a PIN number was given which I thought I could just type in when we got there. It turns out the PIN was nothing to do with access to the accommodation. I knew there was no kettle etc from other reviews but they should rethink this. Also no glass/cup in bathroom but luckily I still had a takeaway teacup in my bag.
Positive section of review
Breakfast was fantastic. Cooked breakfast was perfect. Continental breakfast was also available which consisted of croissants, cereal, fruit, yoghurts and fruit juices and water. The bar was very comfortable, well stocked and friendly
Negative section of review
Nothing at all. It is such a shame that they did not offer an evening meal. We were informed that the hotel was also being upgraded bit by bit.
Positive section of review
Such spacious accommodation, well kept and beautifully clean. Perfect location, and lovely friendly staff. 😊
Negative section of review
Having to leave and go home..
Positive section of review
Amicable staff and clean facilities. Centrally located near the railway station. Excellent value for money.
Negative section of review
It was a bit noisy outside and in the room next door.
Positive section of review
great location near albert dock and city center. friendly staff and good breakfast.
Negative section of review
building work near hotel meant having to keep windows shut to reduce noise
Positive section of review
The room was decorated in a unique style which was a refreshing change.
Negative section of review
No lift but it's not that kind of property
Positive section of review
Comfortable stay good food pleasant staff
Negative section of review
Pillows too hard
Positive section of review
Hot tub was amazing Quiet and peaceful
Negative section of review
The bed was far too hard
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
