1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This place is total luxury.Great hosts fantastic breakfast with amazing restaurant quality food.The whole place from the hall all the way through is absolutely superb with total comfort and luxury in the rooms.Fantastic value for money.Within walking distance to either the town centre or even the local pubs and restaurants are closer and very good.
Negative section of review
There was nothing at all to dislike
Positive section of review
Staff was excellent, immediately accessible, welcoming, and accommodating (we asked to leave luggage after check out for half a day, and staff immediately said, "No problem." When we came to retrieve the luggage, we tried to tip the staff, who refused the tip and said "Happy to assist you."
Negative section of review
Mattress was a bit saggy. We would have appreciated a few more towels as part of the initial room setup.
Positive section of review
Breakfast was very good and quality exceptional. Room spacious and clean, lift a bonus. Staff and housekeepers very friendly. Airy. Seating area/breakfast room very nice
Negative section of review
Water from showers rather cool. Noise from main road, but to be expected as we had window open.
Positive section of review
Spa was good, Charlestown harbour has some nice restaurants and Eden project lost gardens if Heligan close by.
Negative section of review
Food offering is not good, ordered cocktails as well which weren’t good. Also - had an upgrade to a deluxe room with balcony with parkland views- on getting there it was a big tree in front and a construction site to the right. Not exactly what I would call parkland views!
Positive section of review
Where it is has good parking and getting on to motorways
Negative section of review
The bar was not open for guests returning to hotel And no bar meal which is something you look For. If you have travelled a long distance
Positive section of review
Lovely and clean in side, fantastic views xx
Negative section of review
Chicken poo at the front door, not great for kids coming out off the hot tube. The building next door wasn't finished, tins of paint and wood left around
Lytham St Annes, United Kingdom
Positive section of review
Perfect location, excellent apartment
Negative section of review
The view from the living room window the quietness and car parking.
Saltburn-by-the-Sea, United Kingdom
Positive section of review
The location; the style of the decor.
Negative section of review
Difficult to access help when in some difficulty. For example, the heating was difficult to control. Only after repeated calls for help did a technician arrive. There seemed to be a lack of communication between the management team that took calls and the technical team which might address any difficulties in the flat.
Positive section of review
Getting there.by the pod
Negative section of review
Finding the pod at terminal 5 The hotel looks tired
Positive section of review
Beautifully presented