1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is perfect - just outside Northfields tube station. The reason I booked is to have a stop-over and sleep as my journey was long. For that purpose the hotel is great. The room I was in was big and spacious - something rare in London. Hot water as soon as you open the shower. Clean bathroom. There is a light noise from the road - but it is not too bad at all.
Negative section of review
I am leaving high marks - but please adjust your expectations. This hotel does not aim to be a 5 star destination hotel. For what it tries to do - it does it well, but if you wanted a bit of luxury - you may need to book something else. One of the chairs was a little wobbly - possibly just a screw that needs tightening - a small fridge may be a good optional extra, a complimentary bottle of water may be a also a nice touch. Just my vote - the future of clean travel may mean no carpet in the room - even a high end linoleum will be easy to bleach after every visit. That last remark applies to 80 percent of all hotels though. For a quick stay in London - especially if this was not a treat - but a required stay - business or other travel - this hotel does fit the bill..
Positive section of review
Breakfast was very good. Location for us was ideal. The food in the restaurant in the evenings was excellent. Real gastropub food cooked to a very high standard. Would stay again.
Negative section of review
We did find the room (3) very warm at night but then it did have the sun shining in all day. Would recommend to simply close the curtains during the day.
Royal Wootton Bassett, United Kingdom
Positive section of review
Pleasantly surprised by the quality and newness of the room on our arrival, everything worked well and it was spotlessly clean throughout. Plenty of parking.
Negative section of review
The associated pub for dining/breakfast was to say the least...poor! We had booked our evening meal for 1930 and had our order taken fairly quickly, but then waited 45 minutes for our starter and after another 45 minutes as we were past 2100 we were told they had a problem with their oven/hob rings (of course they did!!!) and only had a limited offerings - so we declined and they just took the money for our bottle of wine/beer. The breakfast the next morning was equally poor in quality, albeit the staff were doing their best in difficult circumstances - get your restaurant act together Greene King!
Positive section of review
House was comfortable with everything we needed, information on local places and attractions. Fine location close to all attractions.
Negative section of review
Nothing to dislike
Positive section of review
All staff helpful and could not be more polite excellent service. Room a good size could do with a second comfortable chair.
Negative section of review
Thought bathroom a bit compact basin too big for size of room
Positive section of review
The staff were accommodating, helpful and polite. As always
Negative section of review
The headrest on the bed is broken I love the outside space but being 6ft6 and having to downgrade rooms for an outside one was unfortunate....
Positive section of review
Close to the beach , parking convenience,
Negative section of review
None
Positive section of review
Location was good and clean
Negative section of review
Very disappointed with WiFi wasn’t working at all and no phone service there.
Brighton & Hove, United Kingdom
Positive section of review
Sea view. Convenient.
Positive section of review
Location
Negative section of review
Little noisy.