1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Ideal location, beautifully decorated and very clean throughout. The Champagne bottle decorations and room names are a great touch. The staff were friendly and the room was gorgeous!! Super comfy beds and nice complimentary gifts for our room type. Loved it, thank you!
Negative section of review
Nothing in particular - only I guess the confusion of the front door - it’s not the one labelled :-D
Positive section of review
Great location - although our views from the hotel were just of the hedge, the village high street is only 3 minutes walk away, alongside the canal and Loch Ness. Staff were very friendly at breakfast. The big log burner in the lounge was lovely!
Negative section of review
The ‘contact-free’ approach where they text a code for the front door and your room is a bit impersonal for me.
Positive section of review
The property was in a good location. It was clean and tidy and the staff were very helpful and friendly. The spa facilities were great. All in all a great experience. I would definitely return!
Positive section of review
Friendly welcome. Helpful provision of tea, coffee, herbs and spices in the kitchen. Comfortable bed. Quiet location but close to regular buses into the centre.
Negative section of review
Nothing springs to mind.
Positive section of review
Excellent choice at breakfast. Coffee particularly good, choice of filter or very good espresso, etc. Restaurant very good for evening meal too.
Positive section of review
Nice room very clean also great food. Good value for money.
Positive section of review
New, modern, clean and spacious
Negative section of review
The extra charges you incur if you don't take you car off the charger quick enough after it is fully charged!!
Brighton & Hove, United Kingdom
Positive section of review
Clean and very nice room
Negative section of review
Although we paid for breakfast, the lady when we checked in, said that we didn't have breakfast, then a polite gentleman next to her, when I showed him our booking, said its OK, we can give them vouchers, but she didn't look happy about it and didn't apologise, as it was not our mistake. Then in the morning, when we went for breakfast, the vouchers that we were given were for 4 people, so we had to wait for the man to go and ask. They did let us go at the end, but my boys, 3 teenagers, were not happy waiting and said come on let's go. Did stress us for no reason.
Positive section of review
Great breakfast
Negative section of review
Rooms were tiny
Positive section of review
The location
Negative section of review
The view