1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a fab static with an even better view. A lovely quiet site with lots of cute bunnies running around. Very easy check in - very clean and tidy. Fully kitted out with everything you need. Had an incredible view of the northern lights! Also when we had a small issue with the Wifi the owner was easy to contact and rectified the issue very quickly. Was great to stay here with such good Wifi!
Negative section of review
More of a suggestion for the owner: the mattress on the double bed could really do with a topper to make it a bit more comfortable.
Positive section of review
I have been staying at the Mandeville hotel for years now and do not intend to change this ritual. The staff are so friendly and attentive, the location could not be better, and the room is cozy and comfortable.
Negative section of review
I cannot think of something that I did not like, I feel that I am staying at home.
Newcastle upon Tyne, United Kingdom
Positive section of review
Good priced hotel, in a good location, with friendly and helpful staff. Free parking, free breakfast also.
Negative section of review
The price on booking.com appeared to change, as I stayed 2 nights and had different prices for each day. This was surprising, as I was sure it was one price and I selected 2 nights. This appeared to be a booking.com issue, so I can't blame the hotel.
Positive section of review
Plenty to eat at breakfast, The place was very clean. The facilities were great
Negative section of review
People using the function rooms were waiting outside at 7.00am being very noisy.
Positive section of review
Should Not be serving the same breakfast always
Negative section of review
I asked for help to contact the booking.com of double charging me yet they subscribe to them and no one helped me till now hav not got any help...thy double charged me till now they not refunded my money
Positive section of review
Lovely room, clean and comfortable bed.
Holcot, United Kingdom
Positive section of review
Access to the main village road
Negative section of review
Lack of response from the host. First of all couldn't find the cottage so tried to contact the host a number of times without muck luck. Then the key box was hidden behind the gas meter box. Again couldnt find it until the neighbour point out the location. Meanwhile all my calls ignored by the host finally he messaged me 2 hours later if I still have no access to the property. The funny part was that apparently he lives next door to the cottage. Also, the beds were not comfortable either.
Positive section of review
Great location Comfy bed
Negative section of review
On arrival to our room it wasn’t cleaned, we were swiftly given a new room but not a great start
Positive section of review
Close to town
Negative section of review
Would sleep 6 but not enough equipment for so many. Only 3 of us but found it lacking in some essentials. Outside area was a big disappointment!
Positive section of review
Everything
Negative section of review
May be more parking spaces