1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Well firstly the fact that our room had been upgraded free of charge upon arrival was excellent. The sea view apartment we stayed in was on the 2nd floor with great views of the sea and the promenade 😃. (Plenty to look at if you are nosey) Strongly recommend that they start providing more kitchen utensils, baking trays etc. Coffee machine didn't have any pods which would have been nice as a welcome. We went very impressed with the standards of cleaning as there was dust on every window ledge and on the wood floor which was annoying and for the price they should all be spotless. Great friendly staff and would definitely stay here again.
Negative section of review
They don't allow for use of the HDMI ports on the tvs. No baking trays or coffee pods. The slamming of doors at night.
Positive section of review
The location was great , the apartment was spacious and clean . It came equipped with many things. Had some issues with the tv remote otherwise it was solved. Great communication from the host . Great instructions given to locate the property the keys etc - I can’t complain . Would book again for sure
Negative section of review
The tv remote
Positive section of review
The staff are exceptional. So friendly and kind. Nothing was ever too much trouble. The food was hot and delicious. The location is beautiful and easily accessible by bus. The room was spacious, clean and well equipped.
Negative section of review
Wish we could have stayed longer.
Positive section of review
A lovely guest house. The room was clean and comfortable. The host was warm and friendly. Will stay again next time I'm working in Lancaster.
Negative section of review
Would have been better with a sea view room.
Positive section of review
Free parking, walking distance of most interesting locations, fairly cheap
Negative section of review
Shower cramped. No lift although they did offer to help with bags
Barnard Castle, United Kingdom
Positive section of review
Beautiful building and lovely gardens
Negative section of review
The light above my side of the bed had no bulb in it and when we reported we’re told it doesn’t work and a bedside lamp would be provided. This never materialised so needed to use the main light to read. Another minor niggle was the waitresses,they were lovely and friendly but always called us “guys”, (we are a man and woman”. I don’t like this terminology at the best of times but certainly not in a 4 star hotel. Overall it was a lovely stay and I’m maybe being a little petty sorry.
Positive section of review
Great location ,Friendly staff.
Negative section of review
There were stains on the furniture but we did advise the staff and they assured us it would be dealt with.
Positive section of review
very clean spacious apartment
Negative section of review
clean and tidy
Positive section of review
Central for town amenities
Negative section of review
Very small room
Positive section of review
Lovely and central
Negative section of review
Steps