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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Mariea was a great hostess. The English cooked breakfast was just right quantity and cooked to order. Generous with fresh coffee too. Other options for breakfast were available but we didn’t try them. Our room had a beautiful view of the sea and promenade. It was a generous family sized room with a small en suite, with shower . Lots of radiators for chillier stays. Fridge and kettle were available to use in the room. Location for seaside was amazing for both families and dogs.
Negative section of review
Our room was at the top of a lot of stairs, request a lower room if you have mobility issues.
Positive section of review
Very friendly and helpful and efficient staff. Special mention to 'Cat', a favourite of our dog Kevin and gave very knowledgeable and useful whisky tasting advice at the bar, brilliant! As our dog was in a stroller, the staff were very accommodating and made eating in the bar / lounge area very easy for all our meals. We would definitely stay at The Winnock Hotel again when we travel through Scotland. Thank you.
Positive section of review
From the minute we arrived we were made to feel welcomed. Lesley showed us our room and the shared dining space. She made us a big pot of tea, with a couple of cake bites to go with it. The bedroom is extremely luxurious and comfortable, has everything you need. And the icing on the cake, the breakfast, the choice was phenomenal, it was delicious!
Negative section of review
Absolutely nothing to improve. Perfect stay
Positive section of review
We stayed on the 7th floor in an upgraded room, it was spot on, i emailed the Hotel to tell them it was my wife's 50th birthday, there was petals on the bed, fresh flowers in a vase and a bottle of prosecco, this was a fantastic way to be greeted and set the tone for a fantastic weekend.
Positive section of review
Ideally situated near the key amenities, lovely hotel with bar downstairs and the hosts Jennie and George are second to none.
Negative section of review
N/A
Positive section of review
Good value for money. Rooms are small but everything is clean and we had everything we needed.
Positive section of review
Adored the building, friendly staff, location was amazing and not badly priced.
Negative section of review
The heater was left on so it was incredibly hot, even with the window open and there was some mould on the bathroom ceiling.
Lower Swanwick, United Kingdom
Positive section of review
Everything this place is amazing and so quiet and relaxing
Negative section of review
Everything was perfect
Positive section of review
Cleanliness and very friendly and helpful staff
Negative section of review
Restaurant service was very slow otherwise a very good stay
Positive section of review
Good value and breakfast
Negative section of review
Bit of a walk to the center