1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy parking spotless room quiet and easy access checked in late so envelope left with instructions recommendations of pub within walking distance was excellent and reasonable price and excellent food
Negative section of review
Nothing
Positive section of review
Friendly welcome, quiet location, convenient for facilities, and for our interest in walking. The apartment was well organised and very clean. It was comfortably warm.
Negative section of review
Nothing, really. The kitchen facilities were a little limited but perfectly adequate for rustling up simple meals.
Stratford-upon-Avon, United Kingdom
Positive section of review
An excellent hotel right across the road from the RSC theatre. A lovely room with a great bed and shower. Breakfast was also very good and the staff are great.
Negative section of review
The aircon in the room was quite noisy
Positive section of review
It was clean and the bedrooms and en suites were good quality. The kitchen lacked a cafetière, but everything else we needed was provided.
Negative section of review
The location was rubbish with noisy students passing by until 3:30am on the first night and 4:30am on the second night. The flat was not well sound proofed. I requested bed linen for the sofa but had only an uncovered duvet and two pillows, and no sheets which was disappointing.
Positive section of review
Location was fabulous for walking into town Bedrooms comfortable and showers were lovely & hot
Negative section of review
Just a few minor things :- -3 days out of 5 I think couldn't park outside the house, it's street parking only - upon arrival there were no towels for the downstairs bedroom/bathroom, had to message upon arrival - no coffee, sugar or welcome biscuits as described in the advert. Only one sachet of hot chocolate. - only one toilet roll in the bathrooms so take a supply if staying a few days or more - two seater sofa is positioned under the stairs needs pulling out for use - microwave was in a low level cupboard not ideal for getting food in & out. We ended up placing it on the work surface top - soap, shampoo, conditioner, shower cream dispensers advertised were mostly empty so take your own supplies.
Positive section of review
Nice clean property. Peaceful location. Helpful and friendly host. Good value for money.
Positive section of review
I have stayed here a couple of times before and it has a good atmosphere.
Negative section of review
Just one one occasion when nightime quiet hours did not seem to be enforced on a couple of very noisy guests.
Positive section of review
Location, nostalgia, cleanliness, friendly staff
Negative section of review
My misunderstanding of the breakfast times could have been better handled by the general Manager, who was stressed and impatient.
Positive section of review
The fact that we were only there for one night
Negative section of review
Confusion over the correct address when we arrived, fortunately we weren't too far away - we'd been given the wrong address. The property has not been cleaned properly. Under the beds was filthy. Money left on the lounge floor showed it hadn't been cleaned. There wwas mold in the kitchen and the bathroom. The washing machine was particularly bad. The front door had broken glass. The bathroom tap wobbled and only a trickle of water came out. There was a plug in air freshener that had run dry but was still switched on. The shower didn't work and kept tripping the fuse when you tried to switch it on. The pull cord was actually taped to the ceiling! Defintitely a fire hazard. The property smelled of smoke. There was food left in the oven from previous occupants. The room with bunk beds had a door which could not be closed because the beds were too big. 2 TVs, one on the floor, one on a stand. The one on the stand didn't work. Somebody had to come to swap them over. No towels or toilet paper - we had to go out to buy some. No offer to compensate for this
Ashton under Lyne, United Kingdom
Positive section of review
Easy check in and good parking.
Negative section of review
The food served in the restaurant area was expensive and of poor quality.