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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location of the hotel to the north terminal at Gatwick was fantastic! so easy you walk through a connecting tunnel straight into airport terminal, if you are flying from the south terminal it was really easy to get to on the monorail right outside the hotel and they come along every 3 minutes so perfect location. Rooms were very Clean and tidy, lovely shower and lovely little extras like toiletries, shoe shine, sewing kit etc. overall very happy
Negative section of review
The beds were far too soft it was literally sinking to the floor and really hot during the night. The food and drink in the restaurants and bars were very expensive with a service charge of 12.5% automatically added to your already expensive bill.
Positive section of review
Landlady was brilliant, very warm, friendly and welcoming. Very clean and comfortable, actually felt like a seaside B&B, will stay again. Plenty of on street parking, but make sure you get a permit from the hotel, pretty sure they will let you know anyway though. For those reading this who are looking for a place to stay for a night out on Princes Avenue, ideal spot, couple of minutes walk.
Negative section of review
Nothing to dislike
Positive section of review
Excellent location. Room was very clean, bit small but had many amenities. Staff was very friendly especially cleaners and reception staff. Close to two tube stations, Circle line stop literally outside the hotel. A lot of food options near as well. I absolutely recommend it.
Negative section of review
Bit pricey but location makes up for it.
Positive section of review
The flat was nicely appointed and very clean. Close to tube station. Supermarkets & lots of eateries close by.
Negative section of review
The stairs from the entry to the flat could be challenging if you are elderly, have young children, or a lot of luggage.
Positive section of review
Good location hotel facilities average staff friendly Great hair dryer
Negative section of review
Shower poor Air con faulty Breakfast not great
Positive section of review
Free parking available close to the hotel
Negative section of review
Impossible to sleep, no soundproof, we had room 7, we could hear every step people are doing in the room above as well as hear every word. It felt like ceiling will crash in a moment. Shower not so clean. Overall I agree with hotel being quite outdated.
Positive section of review
The staff were brilliant.
Negative section of review
The room needs painting and the furniture updating. And needs a mirror above the desk
Positive section of review
Location & building
Negative section of review
Evening meal very disappointing and breakfast let it down
Positive section of review
The view
Negative section of review
Cost of drinks and food