1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything. The owners are so welcoming and warm. Room was incredibly clean and so beautiful. Own private bathroom down the hall with a very nice bath. Area is quiet but close enough to shops and places to eat. Beautiful place to sit outside. Will definitely be returning next time in the area
Negative section of review
There's nothing to dislike unless you hate quite and relaxing
Positive section of review
The property was absolute trash. Water was dripping from the toilet, the bidet was broken and not fixed by host, the boiler is a health hazard, plus the location given on booking.com was different from the one provided. An absolute fraud by the host.
Negative section of review
We had to go on a key search from the apartment, toilet paper was finished and the host did not even provide even though we informed him that there was no toilet paper, we had to chase him about the heater not working. The host doesn’t communicate or even bother to reply to your messages. The host even asked to clean up even though we already paid the cleaning fee to booking.com when booking.
Positive section of review
we were told it was doudble booked so had to go else where, when we tried to get our money back the host told booking .com we had stayed , be carfull its a scam
Positive section of review
Property has an amazing location in walking distance from Aston university
Negative section of review
There was only one big towel with no small towels at all and we were three adults so that is really not suitable
Positive section of review
Elegantly furnished Good location Comfortable bed
Negative section of review
Room almost too small for couple. More suited to single for amount of space
Positive section of review
Excellent customer service, very helpful, polite.
Negative section of review
N/a
Positive section of review
To be honest nothing was nice about the hotel.
Negative section of review
The outdated furniture, the bedding was smelly. The light in the bedroom wasn’t working. The bathroom was also dirty.
Positive section of review
Great setting by Ullswater
Negative section of review
The room was tired
Positive section of review
Cheap but good
Negative section of review
Nothing