1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property had everything we needed x dogs were safe as all enclosed x short walk to Lido Beach x short drive to surrounding areas in a great location and very peaceful x
Negative section of review
Skylight over the double bed letting light glare through early morning - bit of a niggle but not a huge problem x
Positive section of review
Easy location to find and get to as its next to the to train station. Staff were friendly and room was clean and tidy
Negative section of review
No advertisement online to say they are modernising the building. So was woke up at 8am by sawing, power tools etc above me. Despite requesting and being used a quiet room. Staff did not seem concerned about this when mentioned.
Positive section of review
The location is spot on for local familly, it's ideal for travel in any direction to places you wish to visit.
Negative section of review
The lift in from reception is up to the first floor, which was needed to givevus acess to the other wing of the hotel was broken. Disabled access was required. A member of staff had not read our message which mentioned we needed an accessible room and we were bringing our dog. The chap on reception in the evening had to sort out all these issues, credit to him. Our room was great even with access issues. Our local lift was looking a little thread bare.
Positive section of review
Due to the price I paid for the room for two nights I did not have to pay extra for breakfast.
Negative section of review
for a room with no on-suite the price seemed on the high side.
Positive section of review
Great location, lovely hotel with great pool
Newcastle upon Tyne, United Kingdom
Positive section of review
Location and staff excellent
Negative section of review
No complaints save bed was really hard
Positive section of review
Tidy rooms, great facilities
Negative section of review
Our room was next to and over looking a building site. The construction on the site woke us up at 8am. We were not told or warned about the building site.
Positive section of review
Outstanding staff
Positive section of review
Location
Negative section of review
Pub just downstairs
Positive section of review
Not bad
Negative section of review
Very good