1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were good. Helpful. There was a nice lobby area for relaxing, and a managed place to leave bags. Location was good close to shops and bus.
Negative section of review
The room was a bit too compact for 2 people.Not well designed. The lifts were busy at times and not sufficient to cope with the number trying to use them at peak times. .
Positive section of review
The location was ideal and within walking distance of the city. The hotel was clean and decor was tasteful. Staff were polite and friendly.
Negative section of review
The room was uncomfortably warm, on arrival it was 29 degrees C. The room was on the second floor and you could feel the change in temperature as you got to the top of the flight of stairs. There was no working AC in our room. The room overlooked a large expanse of flat roof area with many AC units to look at. There were no bath robes and no shower caps in the bathroom. At breakfast,some staff were obviously sick and coughing constantly. On entering the dining area there were many empty tables but none were cleared and we had to wait to be seated. The used items were removed from our table but it was not cleaned/sanitised before it was reset for us. Food items were not promptly being replenished and we had to ask for several items. Other nearby diners were complaining about the level of service. This made the whole experience uncomfortable and unpleasant.
Positive section of review
The staff were very pleasant, the vibes, the aesthetic, the location, the room
Negative section of review
The bed was not comfortable at all
Positive section of review
Great location for Coop Live and to get into Manchester.
Positive section of review
Beautiful, well designed, authentic.
Positive section of review
Superb room with large en-suite
Negative section of review
Nothing thta I could think of
Positive section of review
Friendly staff, great location.
Negative section of review
The triple bunk beds are not so secure, any movement travels to all other beds and makes it hard to get proper sleep.
Positive section of review
Staff food and friendly.
Negative section of review
Room was very warm.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location. Staff
Positive section of review
Location
Negative section of review
Room very basic