1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our room was beautiful and a touch quirky in a good way. Excellent use of space and plenty of storage space. The wifi is exceptional. Any requests we made were sorted out immediately by the staff on duty. All staff were very helpful and friendly but a special thanks to Nathan. We were lucky enough to deal with him mostly and he is a wonderful representative of the hotel. He's knowledgeable helpful friendly polite and a genuine asset to the Velvet Hotel. He really made our trip. Would highly recommend the Velvet Hotel. The rooms were exceptionally quiet even when the hotel was full. We didn't hear any noise from other guests at any stage. My wife and I loved the hotel and its location. We were made feel right at home as soon as we checked in. We would definitely recommend it to anyone and we would love to return in the future. Parking is quite easy given how centrally located the Hotel is and there are plenty of options to choose from but a car really isn't necessary.
Negative section of review
Very little if anything. Maybe a couple more sockets in the room would be helpful and some complimentary water would be nice. Otherwise no complaints at all.
Positive section of review
Easy to find from the train station, rooms and bathroom very clean. All staff friendly and attentive. Breakfast was included and had mostly what would be on for breakfast.
Negative section of review
We didn’t find anything not to like.
Positive section of review
Clean room with excellent room service. Excellent food at a good price. Great location, minutes from the centre of town.
Negative section of review
No negative issues
Positive section of review
Fiona and Ben the perfect hosts. Beautiful guest house..rooms spotless..breakfast delicious 😋 ideal location.
Positive section of review
Breakfast was good. But that's all. And the home made orange marmalade was excellent.
Negative section of review
Owner did not remember my booking and was quite rough at my arrival. I felt very unwelcome. I had booked a double bed room but got a small room with a very uncomfortable single bed. I had to leave my suitcase at the kind of entrance of the house.. had to walk through the corridor and the kitchen to get to my luggage. Toilet was outside the room. I had a very bad night sleep the bed being quite uncomfortable and squeaky. Not recommended.
Positive section of review
Not a lot room was not even cleaned bogey in one of beds . Yes really
Positive section of review
Very clean and comfortable. Welcome drink was much appreciated.
Negative section of review
TV signal not very good. Limited channels.
Positive section of review
Everything was brand new and very clean in my room
Irthlingborough, United Kingdom
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Everything
Negative section of review
Nothing