1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a ground floor room that was right next to reception. When we checked in lots of noise and people in the area as there were activities for people to do to keep them entertained. Standing in the door way noise was still quite loud but as soon as the room door was shut. You could not hear a thing.
Negative section of review
Parking was very limited and room was quite warm which some may say as a positive, I just like a cool room to sleep.
Positive section of review
Beautiful surroundings The entrance is spectacular. Greeted by pleasant friendly staff. Deco was homely and inviting. Open fires. Big bright comfy furniture. Areas of sofas and coffee tables to just lounge and have a drink. Truly wonderful
Positive section of review
The Hotel location was central and 15 minutes walk to Queen St train station. The room size was generous and clean. Staff were very accommodating Ava’s friendly
Negative section of review
Nothing at all
Positive section of review
Delightful location in the paddocks. Quiet after a long haul flight. Beautiful gardens and history of building. Meals fabulous.delightful
Positive section of review
Great location for Waterloo station. Room was cleaned each day. Staff were lovely. Facilities in the room were good.
Positive section of review
Clean room. Staff service was excellent , very helpful
Negative section of review
The main radiator in bedroom was not working , so as arrived wet and cold room was too very cold . I asked the staff about it and they told me that the radiator was controlled from managers flat but she was away and they could not help . Asked for heater , none. I was however asked to switch on towel rail in bathroom and leave door open.did this, but not much better . I'm not happy about this at all , there should have been heating or heater. Also next door was the laundry room , noisy untill 9pm no consideration for my room 5 as washer and dryer going continually, leaving laundry door open which I had to close at times . So overall a stressful stay after a walk in rain and tired , not a comfortable stay .
Positive section of review
Clean room.. Host was lovely
Negative section of review
No toilet papers provided It was very cold.6 degrees..heating was off. Very tiny bathroom....not very clean.
Positive section of review
Very good the personal
Negative section of review
Everything IS Wonderfull
Positive section of review
Room was clean
Negative section of review
Being a guest but still have to pay extra to use facilities
Positive section of review
Location
Negative section of review
RING DOORBELL CAMERAS apartment booking policy is "none refundable" RING DOORBELL CAMERAS should be clearly mentioned before people book on booking.com