1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was wonderful, staff very friendly and helpful. Bedroom very comfortable, Evening meal very good and the continental breakfast was scrumptious with lots of fresh fruit, full English breakfast also very good. Would definitely recommend it and go back. The decor had been done very imaginatively.
Negative section of review
Nothing
Newcastle upon Tyne, United Kingdom
Positive section of review
Staff were amazing they very helpful and lovely everything was straight forward to check in rooms where beautiful best hotel in Newcastle and they will help you where ever they can absolutely great service I’ll never stop anywhere else
Negative section of review
There wasn’t a single fault at all the hotel was stunning great location and everything
Positive section of review
The location was excellent. Bed was comfortable and the pillows as well Shower was fine with the added touch of toiletries. Debbie was a excellent host along with her loveable staffie.
Negative section of review
Far to many cushions on the bed and covers No tea making facilities even though Debbie made me one on arrival.
Positive section of review
Everything was a delight. Very nice room with original design. Many thanks to Thorsten and his exvellent advises about Balmaha and everything.
Positive section of review
Close to my work. Close to restaurants etc. safe and secure with staff on site very helpful. Good facilities. Room clean. Very quiet.
Negative section of review
Safe. Clean. Central.
Positive section of review
Greeting on arrival was excellent (even though we were late) Breakfast looked nothing special but in fact it was superb.
Negative section of review
Only thing we could fault (and its a very small point- hence 9 out of 10) was we couldn't really enjoy the amazing views out of our room because other guests could see into our room. Wouldn't stop us returning.
Positive section of review
Central location. Staff were friendly. Meal in the Bistro was excellent.
Negative section of review
A bit dated.
Positive section of review
Friendly staff, very close to Connexin, bar looked nice but didn’t use
Negative section of review
Bit shabby, bathroom very basic
Positive section of review
Breakfast was good. Comfortable bed. Decent value for money.
Negative section of review
A bit out of the village
Positive section of review
Clean, super comfy, friendly staff, good location
Negative section of review
5pm check in is very late