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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We received the warmest welcome from Rowena, the general manager. It is rare to feel genuinely valued as a customer, but Rowena reversed that on this occasion. The hotel is in the rolling countryside, with a stately-style main building and many outbuildings. The interior decor is stylish, with the most impressive interior doors. Also, there is a cafe within the complex. We loved the lounge in our hotel area, including a piano and relaxing furniture. Our superior room was impressive and great value for money. Breakfast was served at the exact time arranged the previous evening. There was a slight mishap in one part of the order, but nothing tainted the impressive stay overall. I highly recommend The Lighthouse and would most definitely stay there again.
Negative section of review
It's the nature of older buildings to have some noise from floorboards, but I always attract the elephants in rooms above me. That is not the fault of control of the hotel of course. Having guests upstairs walking around and dropping things on their floor late at night ( and also being woken up at 03:00 ) was not enjoyable. I would request a room on the top floor for my next booking.
Positive section of review
It was the cheapest I could find at the time. It was in a quiet part of town so no city traffic noises at night.
Negative section of review
Lacked the attention to detail that others have. Stuff like, no toilet paper, no hand towels, limited shower accessories, bins not emptied, rubbish and building materials just dumped in the car park etc.
Positive section of review
Clean, comfortable, plenty of room for the amount of people we had in group
Negative section of review
Nothing
Positive section of review
Lovely place to stay. Comfortable, quiet and very clean with lovely staff.
Negative section of review
Unfortunately it was heavy rain all night and I was in a room at the top of the house with skylight windows. The noise of the rain kept me awake a lot of the night. Nothing that could be done about it.
Positive section of review
Great location. Beautiful mews apartment with good amenities
Negative section of review
Nothing
Positive section of review
Really covenient location.Reasonable airport hotel price.
Negative section of review
The bed was to hard for my liking
Positive section of review
Easy, efficient and comfortable. Exactly what I required.
Positive section of review
Excellent value for money, while still comfortable.
Positive section of review
Staff were attentive and very helpful
Negative section of review
Nothing
Positive section of review
Try good value, good location
Negative section of review
Bit tired, carpet, pillows