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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stayed at Heathpark while we attended a friends wedding. The house is lovely, tastefully decorated throughout, whilst still keeping to the traditional charm. The room was clean, the bed was comfy, and the refreshments in the room were a very nice touch. The hosts tended to our every need, being very friendly and inviting throughout. We would definitely stay again!
Positive section of review
Ideal location for a stay close to Upton Upon Severn Folk festival. (only five minutes away by car). A lovely inn with a fine dining room. Breakfast was excellent and the room was good value for money. Clean and comfortable and the bed was very comfortable.
Negative section of review
Care may be needed when selecting your room, as our room had very little space between the bed and wardrobe etc and also limited headroom in parts of the room. Larger customers may find this too restrictive, but this is not totally unexpected in an old inn of this type.
Houghton le Spring, United Kingdom
Positive section of review
This was our second stay at The Highfield and again we found the staff friendly andhelpful. The room was clean and tidy with a full tray of complimentary coffee, tea, biscuits etc.
Negative section of review
Two things let it down a little bit - the bar and breakfast. The bar service was very slow. The breakfast was probably the worst breakfast I've ever had
Positive section of review
Very spacious and comfortable. Beds were extremely comfy. Perfect location. Everything that was needed was provided for.
Negative section of review
N/a
Brighton & Hove, United Kingdom
Positive section of review
Very cute room close to the beach. The staff was helpful and we could leave our bags until the evening.
Negative section of review
The room was quite hot from the sun and the window didn’t open enough to make it cooler
Positive section of review
We stay here often and love location and normally facilities..love the hotel
Negative section of review
To be brutally honest found one member staff not that helpful felt she was not bothered we tried to smile at her but nothing . Also I’m allergic to dog hair and was mortified to see dogs in rooms and we were 2 doors away counted 5 dogs with different peale not nice ..wanted to tell staff but felt they would have been REALLY!!! So was awkward we had room 142 it was really nice but noisy next door etc .
Positive section of review
Nice and clean, bed was really comfortable and bedding was really soft
Negative section of review
Nothing to comment on
Positive section of review
Nice big rooms, lovely views, all staff very friendly and attentive.
Negative section of review
Cooked breakfast was very poor quality. Sausages in particular were nasty but all ingredients were cheap and many unpleasant. Hot items not replenished often enough meant a long wait. Croissants and preserves the only high point. Fresh fruit was linked to apples and oranges and no choice of pastries. Feels like a few cost savings too many. Would’ve expected better for a hotel of this type.
Positive section of review
Location was great
Negative section of review
Room was quite small and access to the properly was a lot of stairs. There is a lift option