1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location and standard of accommodation and outside areas were just superb. Beds so comfortable. Our room, Maypole, was beautiful and our meal in the restaurant was incredibly good. Thanks to the talented chefs. Special mention to all the staff who are a real credit to the hotel but a mention to Jade, whose recommendations and service in the restaurant was perfect. I’ve never eaten a dessert so slowly, not wanting it to end. We wouldn’t hesitate to recommend your hotel and only wish we were getting married as we couldn’t think of a more romantic location which when added to the service provided would be a special day indeed.
Negative section of review
There was nothing to dislike at all
Positive section of review
Location is great. Easy walk from Birmingham New street station, collecting keys from a garage on the way. Crisp clean bedding and towels. 5mins walk to canal area restaurants and bars . Gated entrance felt very safe. No noise from neighbours. Balcony with space for a bistro table. Little park across the road and Tesco express next door.
Negative section of review
No instructions for hot water use etc Decor and furnishings a little tired.
Positive section of review
Fantastic stay. Wonderful lodge with the star of the show being the hot tub. Immaculately clean and a great campsite. Highly recommended & would 100% stay again. Thank you :-)
Negative section of review
N/A
Positive section of review
The staff went above and beyond to help me , there was a mix up with my booking but they sorted it out without fuss
Chester-le-Street, United Kingdom
Positive section of review
Best equiped cottage we have ever stayed in, Thought of everything. Ideal locatation for Beamish and Durham.
Positive section of review
Very polite and friendly staff who were helpful. Really enjoyed the stay.
Negative section of review
No complaints.
Positive section of review
Beautifully furnished and very clean. Super breakfast in the morning.
Negative section of review
Road noise until fairly late at night
Positive section of review
Everything you need and more, gtrat room with excellent facilities.
Positive section of review
The location was excellent
Negative section of review
Nothing - it was great
Positive section of review
Nothing
Negative section of review
Everything