1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
After initial confusion about entry .It would have been beneficial had wed been informed at point of booking to look out for Email with Instructions for entry it would have eliminated some stress levels However once sorted and we gained entry ALL WAS EXCELLENT. Very Clean. Well equipped EXCEPT NO HAIRDRYER Very Comfortable and EXCELLENT SECURITY. If in the area again WILL NOT HESITATE IN VISITING AGAIN THANKYOU
Positive section of review
The staff were very helpful. The breakfast was good. An ideal place to stay if you are passing through and need a bed for the night.Good value for money.
Negative section of review
No bedside table . A bit noisy with window open as close to road.
Positive section of review
Excellent value for money, very nice clean hotel with helpful staff. Close to the airport and train station, so I also liked the location
Positive section of review
Couldn't be better located for catching my morning flight, I liked the rooms and staff were nice. Very quick check-in and out.
Derry Londonderry, United Kingdom
Positive section of review
The staff were friendly and meals delicious. The beds were comfortable and the room clean
Negative section of review
Without a car it would be too far from anything, but it didn't bother us
Positive section of review
The staff were all very welcoming and extremely helpful
Negative section of review
No mirror above the dresser which would have been helpful when drying my hair
Positive section of review
Modern and clean . The staff were really helpful to us
Negative section of review
Although this didn’t really affect our stay but a couple came to breakfast at 10.50. We were still eating and I think there was one more table of 2 . They asked if they were ok to have breakfast and got told no and were given take away boxes . We were amazed that breakfast is served until 11am yet they were turned away . Surely good customer service would have been better to give them a table .
Positive section of review
Good location at the edge off the city centre.
Negative section of review
The room wasnt cleaned, that was really disgusting. But after I messaged the host the cleaners came quick to fix it.
Positive section of review
Friendly staff, clean room
Positive section of review
Warm friendly location
Negative section of review
Location is on a busy road next to a junction, so a lot of traffic noise. Shower was unsafe due to temperature control sticking to operating lever resulting in scalding water if not careful. Reported to reception who didn't seem to understand the problem.