1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Parked car without any issues, bays are well spaced. Good location for Emirates Old Trafford. Nice pub across the road which sold very good selection of reasonably priced drinks and meals. Tesco Express also very close by. Check in process very straight forward and the young lady on reception was very helpful and pleasant.
Negative section of review
I don't consider £209 for a double room on a Friday night low budget! Breakfast was included in the price but was very poor, very little on offer generally but even worse for vegetarians. Hotel dated and tired, needs a refurbishment. The room was very basic, and incredibly warm. No facilities to make a drink in your room. The toilet cubicle was ridiculously tiny, wash basin is in the main room so not really appropriate for maintaining appropriate hand hygiene after using the toilet! The shower cubicle is also in the room, no privacy at all. Very poor for the price paid.
Stansted Mountfitchet, United Kingdom
Positive section of review
Great hotel for our overnight stay after arriving late. Easy access via the shuttle bus from the airport .Good size room with comfortable bedding and good sized bathroom. Excellent breakfast.
Negative section of review
Everything was great
Positive section of review
Nice hotel , good food, nice and clean, my only complaint was the wifi, really bad if your staying on the top floor.
Positive section of review
all went well especially being offered the room early when we arrived - we must've look very tired!
Negative section of review
nothing all was good
Positive section of review
Great stay, buffet breakfast, right by the station, comfy bed clean room.
Negative section of review
Noise from other guests , soundproofing not so good, plus some inconsiderate folks.
Positive section of review
Room size was good. Responses to issues in the room not resolved
Negative section of review
Failure to response to fixes need in room
Positive section of review
Breakfast was lovely and very pleasant staff
Negative section of review
Just had to wait a short while to get booked in. Pub was busy though and understood they were not free straight away.
Positive section of review
Nice peacefully and quiet
Negative section of review
Lots.of servants asking in the morning if we had ordered tea and toast
Positive section of review
The bed was comfortable
Negative section of review
Firstly I got a notification that a damage deposit of GBP 250 is required. This has to be processed through a separate site where you have to get id approval by submitting your personal information and taking pictures of your identity documents. The site is buggy and kept crashing. It doesn't allow you to upload docs just take picture which wasn't possible for me. Then I got an "upgrade" to a apartment in a different location away from the place I specifically chose the apartment for. I was taking part in an event early in the morning in Titanic Area. I am disappointed with my stay overall, it was not what I had booked and the the whole identity approval process made me uncomfortable sharing my personal information on a separate site.
Royal Tunbridge Wells, United Kingdom
Positive section of review
The whole set up
Negative section of review
Nothing
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