1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is just a stone throw away from Paddington station in the centre London. It was a nice experience with respect to how much we paid thereby making it good value for money spent. The apartment furnished to be self sufficient. Functional electric cooker, oven, microwave, washing machine, pressing iron, wifi, Sky decoder, heaters in every room and plenty of running hot water. The apartment was clean and tidy. Great bathroom. Don't forget to read your mail for house rules and key pick-up instructions. Our hostess, Maryam always responded to phone enquiries promptly.
Negative section of review
Not Informing us that there is an elevator by the corner of the hallway. A Wider staircase for big suitcases.
Positive section of review
Location, not too far from the train station and places we needed to get to. Bedroom was clean and beds were very comfortable. Staff were really lovely and accommodating to any queries we had. Food served at the hotel was great, very nice! Would definitely stay here again.
Negative section of review
Room needed a slight refurb the bathroom door didn’t lock and paint was peeling on the shower ceiling probably due to the steam, but other than that the room was lovely and clean.
Brighton & Hove, United Kingdom
Positive section of review
Friendly and approachable staff Clean and tidy Comfy large bed Great preasure in the shower Large cooked breakfast
Negative section of review
Just noise at the front but wasn't hotel's fault
Positive section of review
A cute and comfy room in an unassuming location, from which we could easily walk into Bristol and explore!
Negative section of review
Water pressure in the shower was pretty poor.
Positive section of review
The Reception Staff were very helpful and friendly. The room and bathroom were airy & clean.
Negative section of review
My stay was for 3 nights , during this time no chambermaid staff attended to any necessities, ie. replenishment of toilet roll I was most disappointed with the lack of this service in what otherwise was a good quality Hotel, for whatever reason it appeared that the Dragon Fly were economising as regards toilet roll distribution, on arrival I noted that there was barely half a roll on the holder and one spare on the side and this was for 3 days and 3 nights ?? ( when paying £82 per night half a used loo roll on the holder is not something one would expect). The toilet did not flush correctly had to use the waste bin to get a reasonable quantity of water into the bowl. Also the room was extremely dark the problem being no overhead lighting.
Positive section of review
The views were amazing. The bed was comfy and the staff were fabulous
Negative section of review
The bedroom was tired and needed so tlc, but still a wonderful stay
Positive section of review
The hotel is really nice and the staff were helpful
Negative section of review
The TV had no signal which wasn't a great deal to me for one night .The lack of a shuttle bus to the airport on the weekend is a problem as the taxi one way was £30 if a shuttle runs during the week! Even at a small charge it would make the hotel more appealing to overseas visitors .
Positive section of review
Briony the receptionist was amazing really helpful.
Negative section of review
That there is no signs on the country road that you need to walk along to get to the hotel. The kettle in room 228 was not working
Positive section of review
comfort of beds and free breakfast
Negative section of review
poor facilities for mobility scooter users.
Positive section of review
Perfect location
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