1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
The size of the room and room facilities were very good. Much better than other chain hotels in the area. The staff are always very helpful in the event of an issue - None this visit.
Negative section of review
The additional charge for the use of the pool on a per use basis rather than a per stay basis.
Positive section of review
The property was fully stocked with everything that we could have needed for our stay there. They also provided us with cakes and milk, which was a lovely surprise!
Negative section of review
Maybe more prominent signage on the property to show it is Lark Cottage.
Positive section of review
Lovely bed, lovely linen, lovely personal touches such as ear plugs if needed (though it was quite quiet!), very easy to find
Positive section of review
All the staff were extremely friendly from start to finish. Would definitely recommend and return again.
Positive section of review
Loved the area that it was in and the flat was ample.for our weekend
Negative section of review
Flat was just a bit warm due to the hot weather
Positive section of review
Well appointed, cosy little lodge in beautiful surroundings
Negative section of review
Not too sheet on the beds
Positive section of review
Food and hospitality. Bed was really comfy.
Negative section of review
The plumbing system for the showers is a lot to be desired. The shower control for the hot and cold was either faulty or the temp needed turning down. Anyway in my opinion very dangerous. I mentioned the issue to the receptionist and she said she would address it.
Positive section of review
The receptionist was lovely and helpful.
Negative section of review
No lift. Had to carry bags up 2 stairs
Positive section of review
Good location and friendly staff
Positive section of review
Location.
Negative section of review
It's all good