1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Balmridge House is run by a lovely couple Jane and Jim. Upon arrival we entered a very cosy and homey B&B with a very nice view of the sheep. There is a lot tender & love and care added to all small details in the room. Cooked Breakfast is wonderful and the coffee is delicious. Jane will patiently explain you all the routes and is a wonderful and open person. Thank you for making us feel at home and keep the passion! Warmest regards Julian& Karen
Positive section of review
The rooftop terrace was lovely, staff were great and helpful when our booking had been messed up. Extra thank you to Lyston for sorting it out!
Negative section of review
Nothing
Positive section of review
Welcoming friendly host. Comfortable bed and great breakfast with range of choices Fantastic location..
Positive section of review
Very close to terminal 5, basic rooms, everything you need for a comfortable stop between flights.
Negative section of review
Breakfast can improve
Positive section of review
The location was very good and the staff went out of their way to be helpful and friendly.
Positive section of review
The location is great - about a 5 minute walk from the main shopping district.
Negative section of review
Not sure where to start - upon entry to the apartment, there was a random towel/tea towel strewn on the floor. The Bathroom has smelt like cabbage/mould since we got here. There was dried snot on the bedroom wall. TV in living room doesn’t connect to WI-FI therefore, not a smart TV. The wifi is poor. There were hairs in the bathroom. Basically, it seemed the housekeeper came in, changed the bed and left. Carpets/walls are stained to high heaven. The apartment has a kitchen but no cutlery or anything to stir your tea with/no sugar. The sofa is rock hard and the cushions were all filthy / stank of BO. Spiders all over the place near windows/corners. Overall, it’s a lack of care and lack of attention to detail, like no lamps in the bedroom/living room - the place feels very bare and poorly kept, it could be great, and I can imagine it was when it first opened however, this is my first ever stay in a hotel where I’ve left a bad review. Wouldn’t return on that basis.
Positive section of review
Location, lovely room, brilliant service, excellent food.
Negative section of review
N/A
Positive section of review
Very affordable, large room with good facilities
Negative section of review
Could do with a blind in the bathroom window. Could do with general modernisation throughout.
Positive section of review
It gave me easy access to Holywood Palace
Negative section of review
Collecting the key down the road when I arrived late at night as I was on my own with lots of bags and felt vanuerable
Newcastle upon Tyne, United Kingdom
Positive section of review
The staff
Negative section of review
No towells