1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very well appointed and clean flat. Clear and positive communications from the owners. Excellent location for touring the Forest of Dean and Wye Valley. Lovely little market town location.
Negative section of review
One tiny negative was rather squishy mattresses on the double bed. No other criticism.
Positive section of review
Room well presented, clean and comfortable. Location is perfect for access to transport, shops and restaurants. Staff are well trained and very helpful and pleasant.
Negative section of review
The bar area could be more welcoming.
Positive section of review
Lovely countryside location. Great welcome pack and a superb hot tub. It was the perfect relaxing getaway. Watching the wildlife was fab.
Negative section of review
We had a bit of trouble finding it at first.
Positive section of review
Breakfast and location are excellent. Staff lovely and rooms clean. Lovely outdoor seating area/garden when weather is sunny.
Negative section of review
The spa needed some basic remedial servicing to make it properly usable. Loft room was too hot and radiators generally need to be turned off or down when it’s 22 degrees outside. An extra £10 per night for the parking when booking with Booking.com was unnecessary
Positive section of review
Great English breakfast, nice clean and comfortable room, staff super friendly and helpful, close to food places and Stonehenge.
Positive section of review
Older famous hotel next to the stadium and castle.
Negative section of review
Smallest lift in the world
Positive section of review
It was a lovely comfortable room with a great view
Negative section of review
Cooked breakfast was a little over done! Eg. The bacon was too crisp.
Positive section of review
Nice little and quiet Town for escape .
Negative section of review
Unfortunately information on bookin site are missleading ,its said bathroom inside room but it was separated , bathroom and toilet was downstairs away from room and this was my priority when booked my room. No convinient at all specially for woman ! When reported it to staff they couldnt help because all other rooms were booked . Unfortunately my room wasn't clean too. There were still old water in the kettle and stains around tray with coffee and tea. One of the shampoo was open and used before ,no one check it . Not very good experience....
Positive section of review
Location nice rooms
Negative section of review
N/A
Positive section of review
Lake Comfortable