1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was lovely, clean and spacious. In spite of being on the road side of the hotel, it was incredibly quiet. The staff were friendly, helpful and accommodating - nothing was too much trouble. They also were very accommodating with our dog. The food and service in the restaurant was excellent. The location is fantastic - within walking distance of shops, restaurants, the gorge and the suspension bridge.
Negative section of review
The room lighting could be a bit brighter, the full-length mirror is tucked away in a dark corner and the bathroom mirror is a bit too high. I’m of average height, but could only just see all of my face. The toilet roll holder kept coming apart and the roll almost slipping off. It could also be better placed a bit further forward on the wall.
Positive section of review
Nice, clean room. Bathrooms in basement rooms are often mouldy. This had a powerful extractor and was well maintained. Bed was comfortable and the fridge was a nice addition. Very happy with my room
Negative section of review
Could had done with some shower gel in the room. This may have been an oversight and I didn't realise until it was too late. As I was only staying a single night didn't both checking with reception. Also with a basement room, there was a dark service area full of stuff visible next to the lift. It didn't bother me, but could have been hidden behind a curtain or a door. But that is a very minor point. Don't let it put you off. Great room at a great price.
Positive section of review
The staff was nice and welcoming. It was nice to have a space to park our car.
Negative section of review
We were quite excited about our stay, but unfortunately it didn't turn out as we expected. The room wasn't clean at all. See the remote control in the attachment as example. There was no light bulbs and access to TV. We left the hotel in the morning.
Positive section of review
Great welcoming staff. Nice relaxed atmosphere. Brilliant location.
Negative section of review
The WiFi was terrible.
Positive section of review
The decor, location, facilities & valet parking
Negative section of review
Nothing
Positive section of review
Shower was hot couldn’t cool it down
Positive section of review
Good location. Great breakfast.
Positive section of review
Room and facilities were fab
Negative section of review
Struggled with the lifts a bit. They did their own thing and took ages to get to your floor.
Positive section of review
Evening dinner
Negative section of review
Nothing
Positive section of review
Nice location
Negative section of review
You have to pay for parking which works out at 30 pounds for a 1 night stay ,the room had marks all over the carpet ,1 tv didn’t work .the breakfast was precooked under lights which is never a good thing and the orange was watered down to consistency of weak dilute-able juice and trying to converse with staff was hard work
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