1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely staff, great activities and really easy as a traveller alone to connect
Negative section of review
The beds aren‘t as comfy
Positive section of review
A dirty travel lodge only plus its so close to the arena
Positive section of review
Beds are so comfy. Room was large and view was good.
Negative section of review
Staff are so disorganised. I have too much to say about the start to the finish of the stay which was extremely disappointing. Paid for champagne for my dad’s birthday. It didn’t arrive. I had to ring down to reception who then sent up Prosecco. Air con in my parents room didn’t work and staff said they were aware of this. They did upgrade them but the whole process was slow.
Positive section of review
Very nice place, views etc. Breakfast excellent.
Negative section of review
I have attached an image to help anyone else with the biggest issue with this stay, to save anyone else the pain that we went through. Parking is a total mare. Stay at the bottom of an extremely steep and large hill ( cliff ), car park at the top. The pay & display is cash only, so you're in the doo doo if you don't have £15 in pound coins in your back pocket. I have attached an image of the codes etc to pay the car park online as nobody at the pub had a clue what they were??? ps, maybe, the staff on the evening, should have asked if we were staying, as we were pretty much ignored until we left through the front door, walked all the way around the building, in the wind and rain and back in again, to get to our room. "Sorry, I didn't realise you were staying".... too little, too late, I'm afraid.
Positive section of review
Room was lovely and the pool was a bonus
Negative section of review
No fridge in the room
Positive section of review
Good location and comfortable rooms.
Negative section of review
Staff not very friendly and parking expensive.
Pateley Bridge, United Kingdom
Positive section of review
Breakfast good location excellent
Positive section of review
Price wasn't too bad.
Negative section of review
Next To O2 academy so was loud, size wasn't too big but manageable. Bathroom was a good size.
Positive section of review
Clean and stunning
Negative section of review
There was no variety on breakfast
Positive section of review
The food was ok
Negative section of review
I didn't like the fact that I paid for the hotel stay, but I had to pay again to enter the small gym and swimming pool. I haven't seen such a situation anywhere else. The staff at the pool and gym were very unpleasant. Me and my friends will never go there again