1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, friendly staff, who dealt with our questions and any issues. There was a substantial leak at the hotel whilst we stayed, however, we were not inconvenienced at all and it was clear that the staff and contractors were working hard to recover the situation. Well done all.
Negative section of review
Our first room 115 was small, very warm and noisy. However, when we asked to change rooms, Adam on reception arranged for us to move to room 4; which was perfect for us.
Positive section of review
Every thing was just amazing 🤩, it’s one of the hotels that you can call it home away from home , all the staff are amazing and they would go the extra mile to make you stay just wow . I posted a picture from the hotel Terrace .
Positive section of review
The breakfast was great, and check-in was easy (via the cafe). Room was generally clean and tidy, and fridge in room was helpful. Close to Far-Go which means lots of dining options just a walk away.
Negative section of review
I think someone has been smoking in the rooms which leaves a slight smell. Shower room door has been previously damaged and needed paint over the repair. Stairs are really steep, and room was in roof space which was quite warm.
Positive section of review
Lovely fresh and clean place to stay, in a great location with lots of stuff in the attached shopping centre, and the rest of Edinburgh on the doorstep too. Staff were polite and helpful.
Negative section of review
Nothing much to criticise!
Positive section of review
The location is perfect, quiet and lovely with superb views up to Kingsettle Wood.
Negative section of review
Nothing - it is perfect.
Positive section of review
Excellent rooms clean and good size Excellent staff Good breakfast
Negative section of review
Kitchens were partially closed offering no evening meals.
Positive section of review
Brilliant location 10 min into centre of Whitby
Negative section of review
nothing
Houghton le Spring, United Kingdom
Positive section of review
friendly and helpful and clean meals very good
Negative section of review
nothing
Positive section of review
Beautiful room and grounds
Negative section of review
The food wasn’t amazing - just average
Brighton & Hove, United Kingdom
Positive section of review
Traditional excellence
Negative section of review
No leisure facilities