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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This wonderful hotel was located a 4 minute walk from Oxford Road Station, perfectly situated for all the facilities and just a few minutes walk from St Peter's Square and the tram network. I visited with my son ahead of going to a concert. We loved how clean, comfortable, and pristine the room and the hotel facilities were. Such a brilliant find and exceptional good value for money. The checking in and out facilities were a breeze. We will definitely come back to this lovely hotel.
Positive section of review
Lovely big room which had 2 double beds a sofa ,chair and desk and chair still plenty of room .. clean comfy beds looked new not a mark on them..lovely big bathroom with bath also over bath shower which was immaculate .staff helpful and friendly..Close to centre ..Great value at only £81 for 2 nights ..I was pleasantly surprised..hotel is still getting refurbished but did not effect our stay at all
Negative section of review
No parking ..but parking not too far away was £22 for 48hrs ..considering price of room not to bad .some marks on carpet which I think due to bathroom just been done.
Positive section of review
Lovely location with good local pub that sold hand pulled ale. Very comfortable and the upside down on the property made the very best use of the space. Lovely view from the lounge window over the the stream. Everything was catered for including a washer dryer. Hosts who live next door were also very friendly. Walks straight from the door. Close to all amenities. We will return.
Negative section of review
Nothing too relevant, although it has an outside seating area I missed having a garden but knew that when I booked. It would of been nice to have a walk in shower as opposed to one in the bath. That said the shower was excellent and once In didn’t want to get out! It was just the climbing in and out which was the problem. It would also have been good to have access to a smart TV as was unable to access our Netflix account.
Positive section of review
This hotel is a little gem, excellent discounted parking right outside, great decor and all the staff were extremely friendly. The room was perfect as a clean functional and modern room with high quality fixtures and fittings
Negative section of review
No hot drink facility in the room
Southend-on-Sea, United Kingdom
Positive section of review
The staff are all lovely, chatty & polite, the decor is outdated but comforting & gives the hotel charm. Breakfast is lovely, location is great...just a few minutes walk to the beach. 100% recommend.
Negative section of review
Few minor issues - plugs not working, windows a little bangy in the breeze, sink tap a bit slow but nothing major at all.
Positive section of review
Views were beautiful from the terrace area. The food was amazing, and not badly priced. Beds are so comfy (when I finally got to use it that is).
Negative section of review
My friend fell asleep before me in the room and I couldn't get in, went to reception and explained but his master key didn't work to get me in so had to sit awake in the reception area all night (7 hours to be exact!) So must say it did sort of ruin the whole weekend as I was obviously tired!.
Positive section of review
Large, clean room. Lovely food and friendly staff. Restaurant served delicious food.
Negative section of review
Spa was a little disappointing as the jacuzzi was like warm Doors banging in the morning are loud and can wake you
Positive section of review
Parking facility and room sizes was excellent nice pillow and mattress
Negative section of review
Susages in breakfast was tasteless no flavour what so ever, if you have to pay for the breakfast on the day then it is price at £18.50 not worth paying but we choose the breakfast at the at time we booked thus at cheap rate.
Positive section of review
I was all very nice it clean tidy everything was good
Negative section of review
To say the truth it was all very good and the location very convenience parking space I my not ask for more
Positive section of review
Lots of character