1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
Very friendly and helpful host. Nice room, views from the covered seating area in the garden, quiet suburban street, on site parking. There is a pub within walking distance but no food on a Sunday evening.
Negative section of review
Not in the town itself but easy drive.
Positive section of review
Very friendly all staff were welcoming but Connor was exceptional very friendly and couldn't do enough for people. Food absolutely delicious look after the chef he or she is amazing
Negative section of review
Absolutely nothing
Positive section of review
Wonderful spa. Restaurant was very good. The staff were amazingly helpful after I left valuables in the room in reuniting them with a family member once we had left. THANK YOU!
Positive section of review
Lovely woman in reception, room had ripped carpet stains/marks on bed
Negative section of review
Stains on bed and ripped floor/carpet
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent location to the airport,actually on site,literally a minute.
Negative section of review
Not much.
Positive section of review
The facilities were great and room was very clean.
Negative section of review
It was very noisy. I could hear the conversation from the room next door too clearly. Was as though they were in my room.
Positive section of review
Comfortable hotel. Close to train station.
Negative section of review
You can not get a proper coffee in the hotel before 11am. They told me l can get one from a machine but it’s powdered milk!! For a Hilton hotel this is very average. Front of the hotel is not very nice. I would not stay here unless you need quick access to train station.
Positive section of review
Light, spacious and clean.
Negative section of review
Confusion over keys to get in, tv signal was awful, sofa’s not very comfortable, no instructions on how to use cooker and central heating.
Positive section of review
Breakfast was adequate.
Positive section of review
Location good for shows
Negative section of review
Bed was too small Staff didn’t allow friends into hotel for a drink (10pm)