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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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Positive section of review
Our room had a fantastic sea view, the room was basic but clean, had everything you needed for a short stay. The gentleman on reception was very polite and welcoming, having a car park was a great bonus. The old fashioned lift was fabulous but only worked if previous user remembered to close both gates. Overall, the room was great for our short stay but if your not looking for luxury this hotel may not be for you. We would definitely stay again but next time we would bring my own pillows. Ideal if going to Venue Cymru as right next door. Very decent price for a Saturday night with a sea view
Negative section of review
The room was a decent size although needed a bit of attention, especially in the bathroom but that doesn't take away from your stay. Definitely need better pillows as they were very uncomfortable, wifi was good. Although we didn't have meals here the restaurant looked extremely busy at meal times. If mobility is an issue its about a 10min walk from main town centre.
Positive section of review
The private bothy was such a unique and cozy place to stay. It was extremely quiet and private, and not difficult to get to at all. The bothy in general was about as clean as a place could possibly be, and it is obviously a very loved place. Furthermore, the recommendations of things to do by the hosts were spot on and really made the stay special. I would absolutely stay here again.
Negative section of review
I hate to "nit-pick" about small things, but the entrance code wasn't sent to me beforehand and I had to call. Had I not had a mobile, I would have been in a real spot of trouble. I also requested a coffee machine but this was not present. While the stove seemed pretty good, it was probably the trickiest wood stove to keep going that I've ever used (and I've used a few). As a result, cooking options ended up being very limited and we had to depend solely on the electric heat.
Positive section of review
The Staff, especially Victoria and Adam, absolutely "made" our stay by going the extra mile with service, in a genuinely gracious and friendly manner. Their hospitality and attention to detail were truly five star. They assured that memories of our 21st wedding anniversary stay at The Grand Hotel, Swansea will be treasured.
Negative section of review
Minor room maintenance issues - faulty air conditioner; zero bathroom ventilation; light bulb replacement; TV remote - all reported during our stay.
Hannington, United Kingdom
Positive section of review
A small but beautifully appointed self contained studio in a peaceful location. It was generously equipped and stocked with everthying we could need and Donna was a delightful and responsive host.
Positive section of review
Great location nice clean comfortable rooms with fantastic helpful friendly staff and atmosphere
Positive section of review
The only thing great about this property is the location which is centrally located.
Negative section of review
Waited more than 30 minutes to get the keys from the keynest due to some techincal issue. Difficult to scan key to open the main door, scanner could not detect the key. Need to scan multiple times every time. Finally got inside the property, it seems to have been cleaned but many dust especially on the sofa. Extra blankets, linens and pillows just thrown inside bedroom cabinet and linens stained. Bedroom glass door is stucked in the frame and can neither open nor locked. Shower many holes that is oozing out water and previous guest have taped it with plasters. I did the same.
Positive section of review
Cozy, quiet, pleasant and warm. Nothing better for a stay of a few days.
Barton under Needwood, United Kingdom
Positive section of review
Everything was good as we always go every year!
Negative section of review
Didn't expect to be upstairs when we are group of 5 , 4 adults and a toddler when they are aware there is a toddler who could be bouncing and recieved a phone call from the reception to try not to walk about as the downstairs people complaining so i dont really think it is our fault i cant tell my little girl not to bounce around when she's got learning problems come to enjoyed the holiday not to be cautious about walking around the apartment trying not to walk so much for the people downstairs. Disappointing
Positive section of review
The studio is clean and bright
Negative section of review
The bed isn't big enough for two people Cooking pans are very limited They only gave one loo roll for 2 people Often heard fights outside as you are right on the back of the Humber pub
Positive section of review
Excellent