1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a very small property managed by the host who is friendly and helpful. We had the 'superior' room and it was superlative! There is a small lounge and a roof terrace (but requires a bit of agility to access). The WiFi was consistently reliable. Breakfast was very good. The property is within the historic part of Rye, but has very good access to public transport being a short walk from the bus & train station.
Negative section of review
There were only roof-lights in the room and no apparent way of increasing the ventilation - but that's a very minor niggle.
Newark upon Trent, United Kingdom
Positive section of review
Sue is a wonderful host - kind and welcoming and nothing was too much trouble - from early breakfasts to going out of her way to help us with a dietary request. Highly recommended
Positive section of review
The building and grounds are superb one of the best hotels I have stayed in. The quality of food in the restaurant for the evening meal and breakfast were excellent.
Negative section of review
The shower/toilet in our room did not have a door. It is not just a matter of having some privacy when needed, but also if you get up in the night not having a door you can close means you will wake up your partner when turning on the light. The lighting in the shower/ toilet was inadequate for a man shaving. Need a light above/around the mirror. The service during the evening meal was a bit chaotic. Instead of having one person covering a group of tables we were served by a variety of people. Had to wait for twenty minutes for the bill, and then had to ask for it three times. When I received the bill it was incorrect. They undercharged us, so the bill had to be amended. The staff were friendly and helpful they just seemed inexperienced and badly organised.
Positive section of review
Was provided with a mat to put our muddy boots on which was very thoughtful. The breakfast was satisfying. There was a good pub only 200 yds from the house.
Negative section of review
The busy road outside but this was only a minor problem as there was a crossing nearby.
Positive section of review
I was given a room at the back which had no window in it only a glass door. I said this was not acceptable and they willingly changed it
Negative section of review
food on the night i was there was only pizza. Disappointing because one of the reasons for booking was the menu on website. Pub ought to make it clear before booking that on a Thursday it was pizza only. The pizza was nice but not what I would have choosen
Positive section of review
It was in a good area, right in the city centre. Staff were friendly
Negative section of review
It was too hot, not good for the money paid. Things looked run down.
Positive section of review
Yes location was spot on but the dump was inside the property.
Negative section of review
Smell of dump plus was nearly everywhere
Positive section of review
well located, spacious and characterful
Positive section of review
Staff are super friendly
Negative section of review
bit outdated, 4 different wallpapers in one room :)
Positive section of review
good all round
Negative section of review
unfortunately work was going on so all facilities were not available