1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location close to the airport. Very clean, spacious and comfortable rooms. The staff were friendly and accomodating and everything ran very smoothly. We were really glad to find this place as we were travelling in a group and had to change our original plans at short notice, but it was completely hassle free and fantastic value for money. Also really comfy beds which is always a plus!
Negative section of review
Nothing really! The car park was quite full so was a bit tricky to park given it was dark when we arrived, but ultimately there was plenty of space.
Positive section of review
Nice place, nice room and comfy bed. Quiet despite being on A40. Only shame was the windows were high so not a lot of natural light and felt a bit imprisoned. Not a major issue as only using it as a sleepover, but a longer stay would not be so great.
Negative section of review
It would be lovely to have a couple of comfy chairs and a coffee table. The room was big enough.
Saint Helier Jersey, United Kingdom
Positive section of review
A well appointed hotel with lovely friendly and helpful staff. Good breakfast. They can also organise bus tours directly from the hotel making everything so easy.
Positive section of review
Excellent location for the Genting arena, we had a room for which was perfect for one night. The room was spotlessly clean and very comfortable.
Negative section of review
Nothing
Positive section of review
Modern and fresh. Great location and views across the city.
Negative section of review
Seemed a bit basic for the cost. Was expecting a bit more pizzaz in the rooms.
Positive section of review
The staff were exceptionally helpful and polite.
Negative section of review
I ordered a large meal the previous night which was delicious but could only manage a small breakfast which was rather expensive.
Positive section of review
The helpful if very slow service to breakfast
Negative section of review
No Ac No air in hotel
Positive section of review
Restaurant generally good.
Negative section of review
Last night, really poor fish and chips, otherwise all food had been excellent
Positive section of review
Position of the hotel
Negative section of review
Chairs in room were worn out and uncomfortable. I had told reception before we checked in that I had a bad back and needed a comfortable chair in the room. The lift for residents’ use was also in use by the builders who were working above our floor so the lift was always dirty with cement dust. Ceiling above bed was badly stained. Bath had no safety hand rails and felt dangerous to use. We checked out two days early (9th) because of a family emergency at home. I asked for a refund for the two days parking which we had paid for on check-in (£28). The receptionist said she had to check with the manager so she took my mobile number but I am still waiting for the refund or contact of any kind.
Positive section of review
Breakfast was great!