1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is very Central & has parking. The staff were very friendly and attentive. I had mentioned to Holly (front desk) it was my partners birthday & we were given a lovely room with a welcome birthday message and birthday treat, which was a really lovely gesture. We had a king room which was a good size with a comfy bed & everything we needed. The bathroom could perhaps do with a little updating but everything was very clean and well maintained. Breakfast was lovely with a good selection. Overall we had a lovely stay and would definitely recommend the hotel for a weekend away.
Negative section of review
N/A
Positive section of review
- the staff was friendly - the rooms and the place in general was very clean - the place's location is great, directly on the beach and the Great Orme
Negative section of review
- the bedrooms view was really bad - the rooms were small
Positive section of review
Melissa was really nice and friendly. Breakfast was excellent. Room was compact but more than enough room. Excellent shower.
Negative section of review
No problem at all. No sad faces.
Positive section of review
Conveniently central for a family gathering. Tea/coffee making facilities were excellent.
Negative section of review
The flow in the sink taps was too slow; in the bath - like a jet! The knob to change from bath to shower was missing. The window handle was broken off. The towel rail was permanently on. The false plant in the bathroom was dirty. The main bed was too soft. The pull out bed uncomfortable.
Positive section of review
Nicely organised Driving distance from the places we wanted to see
Negative section of review
It could have been cleaned before, i don’t mind doing it myself but all the webs inside the room gave us impression like it has never been used nor someone really bothered to prepare. The stay we had was nice don’t get me wrong but small details matter.
Positive section of review
Location! Breakfast yum😋 Pillows were the best😴
Positive section of review
Staff were extremely good and helpful
Negative section of review
Disappointing that the restaurant wasn't open in the evening . This was not mentioned when I made the booking.
Positive section of review
lovely gardens and outside space.
Positive section of review
Location and grounds excellent
Negative section of review
All OK
Positive section of review
Best location