1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Reasonable cost Very clean Easy check-in/out Comfortable beds Extra bedding and towels Mini fridge Coded door entry, so no keys 24-hour contact with reception Quiet nights sleep Large.room with double bed and extra sofa bed Large bathroom with walk-in shower
Negative section of review
The door to my room did rattle a bit.
Little Clacton, United Kingdom
Positive section of review
Everything..... Exceeded my expectations. The caravan was very clean and comfortable. It went very well and everyone loved it. It had all facilities available to use and it was like being home from home. Babs has got to be the BEST host ever.
Negative section of review
Nothing, but if I have to mention something then it would be the weather as that was awful. It rained 2 days out of three that we were there but it gave us an excuse to stay in the caravan and not party out.... lol
Positive section of review
Beautiful decor, a stunning hotel with an EXTREMELY comfortable bed with excellent quality bedding. Lovely toiletries, great bedside radio that connected to Bluetooth to play my own music in the morning, friendly and helpful staff.
Negative section of review
Unfortunately the wooden floor in our room seemed a tiny bit sticky.. thankfully most of the floor was a large rug tho.
Positive section of review
Absolutely beautiful little gem of a stay. Convenient location but so hidden away it feels like a cute secret house, so quirky inside also. Bath was lovely and bed was very comfortable.
Negative section of review
The instructions could be a little more personalised to the property as it was not clear where to leave rubbish etc. Microwave and TV in the bedrooms would be an improvement. Also bed in main bedroom could be moved to the left a little as there is only a small gap to walk through to get to the right side of the bed.
Positive section of review
Location excellent and hassle free, room and bathroom great and bed super comfy
Positive section of review
Nothing.. Incredibly bad mannered and incompetent male staff.
Negative section of review
First to give an outline. I reside in Japan and have a Japanese name, which is easier to pronounce than my birth name. My booking. com name account is under my Japanese name. Although I had the confirmation number of my booking and I had stayed there the previous week under my booking.com name, the male trainee manager on the front desk refused to book me in and I had to waste the afternoon finding alternative accommodation. Someone needs to explain to the staff that in the UK, as long as my intent is not criminal, I have the right to call myself whatever I wish, when checking in.
Positive section of review
room was large, bathroom modern, restaurant good
Negative section of review
the hotel is under new management , it feels like if it needs updating, more furniture in the hotel and rooms. our room was large, but empty as far as furniture.
Positive section of review
Room size and amazing bathroom.
Negative section of review
The sink in the bathroom had a bit of a fowl smell from it.
Positive section of review
price location would recommend
Negative section of review
all was fine
Positive section of review
Breakfast wasn’t very good
Negative section of review
No place to set luggage or hang towels