1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is in an absolutely beautiful location on Lake Windermere. It has lovely gardens that go down to the water’s edge. You need a car to travel to local towns. Breakfast was excellent with wonderful service from the hotel staff. We didn’t eat in the main dining room but we enjoyed a couple of dinners in the lounge.
Negative section of review
Our room was lovely, but didn’t have a lake view. We found the road noise to be quite noisy during the night and in the morning.
Positive section of review
Great location, 10 minutes to Albert Dock, shops within minutes away. Property was clean, WIFI worked well and zero noise from the nearby bars/restaurants. The Italian Club coffee shop next door but one is fantastic! The property is larger in real life than the photos.
Negative section of review
Fire alarm rang around 2am on Sunday morning which woke the entire building, it was probably just someone smoking somewhere. No light in the lift for 2 days (we were told this had never happened before, just unlucky I guess).
Positive section of review
The service was excellent throughout our stay. We had a very good meal in the evening and a great breakfast that was included in the price.
Positive section of review
Terrible booked based on photos which wasn’t exactly great arrived had to find alternate accommodation
Positive section of review
Location for train travel excellent, and close to many of the main tourist sights . Comfy bed.
Negative section of review
No waste bin in the bedroom (for tea bags etc). Lights by the bed had a control switch on only one side of the bed (so both lights on or off, not allowing one person to read while the other slept). No shelf in the bathroom for one's washbag. We did have an accessible bedroom and this may have been the reason, though anyone would want a shelf somewhere.
Positive section of review
The women who were on reception during our stay were brilliant. Nothing was too much trouble.
Negative section of review
The second room service we had was horrible. The food was not good or fresh.
Positive section of review
perfect on the right street, could not have got better for us.....
Negative section of review
the board pub closed early...
Positive section of review
Location was excellent for our needs.
Negative section of review
Restaurant choice for evening meals.
Positive section of review
Great breakfast, top quality!
Positive section of review
Everything Location Staff