1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The host kindly left the keys in a lock box and sent me a very clear explanatory video in order to obtain the keys when I arrived. It was easy to understand. I liked the warm room, the breakfast, the cleanliness of the place, the bed. Extraordinary comfort in every way. Moreover, I had to go to Gatwick airport and I received a message from the host to help me getting there and he called me a taxi. In addition, I received messages the day before my arrival and the same day to find out if everything was going well. I really enjoyed it. I highly recommend Ana guest house because you will be very well received there. The place is beautiful, clean, quiet and you will be really delighted with your stay.
Negative section of review
There's nothing that I didn't like. on the contrary, everything was perfect.
Positive section of review
Everything the staff were very pleasant the room and view from our window was both pleasant and comfy the breakfast was top draw and menu was great
Negative section of review
nothing
Positive section of review
Location, 1 minute walk to Cabot Circus shopping precinct. Friendly staff. Good breakfast. Free parking offer in NCP car park next to the hotel.
Negative section of review
I would not rate as 4 star - duvet a foot narrower than the cover, cover on inside out, pillows lumpy, broken bath panel, no robe or slippers (not that I needed them but was on room description), heating didn't appear to work, chairs in room ripped.
Positive section of review
Loved the old building and its history, mystery and comfort. The staff are efficient, lovely and helpful, and the food is excellent.
Negative section of review
-
Positive section of review
Easy to get to, staff so friendly and helpful, room was very spacious, would highly recommend and will definitely be staying again
Negative section of review
Could've done with 1 extra pillow but that's just personal preference
Positive section of review
Excellent staff. Lovely food. Good parking. Great location
Negative section of review
Bedroom and shower room rather small
Positive section of review
Spacious, spotless very comfortable rooms.
Negative section of review
Nothing it was perfect
Positive section of review
Gym &Bed &Shower &Mini Fridge
Negative section of review
The food + Menu could be greatly improved easily.
Positive section of review
Adequate accommodation for a short stay.
Negative section of review
Most of the staff were helpful and friendly, sadly one rude member of staff can spoil it for the others. Breakfast was lacking and had to ask for a number of things to be refilled. Didn’t appreciate being told that I had to wait as they were busy (4 tables occupied at the time) and to go and sit down!
Positive section of review
ease of booking in and out