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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely double room, a ground floor room, which was great for me. Kettle provided with coffee, sugar & milk. even a packet of custard creams. We had parking right outside the house. it was a lovely walk into york City Centre through Parkland and along side of the river. It took us about 1/2 hour, but most people could walk it in 15/20 minutes. If walking is too far for you there is a bus stop just in the next road which cost us £2 each (we took the bus on our 2nd day) There was a small safe, small electric coolbox, hangers, and a toilet & shower . Towels were provided.
Negative section of review
There was nothing we didnt like
Positive section of review
Very central location. We're on 2nd floor and there is an Indian restaurant just beneath us in 1st floor (though we didn't have a chance to try). The view from the big widow is mesmerizing. All the basic facilities are in place and well functioned.
Negative section of review
Definitely the beds!!! Causing noises and uncomfortable.
Positive section of review
Room was bright and airy, great decor. Breakfast was wonderful with lots of choices and the waitress was very helpful. The bed was very comfortable and the linen and duvet were great.
Negative section of review
The hall outside our room and along the corridor had lots of trays that were there when we arrived at the hotel and were still there when we went to bed several hours later. The hairdryer was entirely too heavy.
Positive section of review
Everything the photos do not give Springfield Holiday Apartments justice we stayed in 1A full kitchen sun room + direct access to a lovely garden
Negative section of review
Left side of toaster did not work
Positive section of review
The staff were good. The location was good. Lots of hot water and brilliant shower. Good breakfast. Comfy bed. Nice large towels.
Negative section of review
Marked carpet in bedroom, no towel rail, room not serviced unless you asked. When the room was serviced it wasn’t well done. Bathroom bin not emptied. Bed not remade etc. When we arrived there was water on the bathroom floor where, we assume, the shower curtain hadn’t worked suggesting that the room hadn’t been cleaned properly before we arrived. We were there for 3 nights. But no wardrobe, no drawers, no hooks on bathroom door, no towel rail. Apparently the bedrooms had been refurbished during lockdown. Why would you leave brown curtains, brown skirting board and picture rail when the decor was fairly modern? Chrome in the shower had water marks on so we assumed it hadn’t been cleaned. Decor in the bar was really tatty and the carpets up the night entrance stairs were filthy. The metal window frames in the bedroom were dirty, unpainted and tatty.
Positive section of review
The location was excellent and the beds were very comfortable, nice friendly staff would highly recommend
Positive section of review
Nicely designed barn conversion,well built and good use of space. Lovely setting.
Negative section of review
Frosted glass in the windows,but I guess that’s a privacy issue.
Positive section of review
The staff were exceptionally helpful and informative.
Negative section of review
For the price the facilities were excellent.
Positive section of review
Wonderful breakfast
Positive section of review
N/A
Negative section of review
Lack of non-slip material in shower cubicle floor. No grab rail in shower. Limited access in opening wardrobe doors as impeding by the bed. Wardrobe would be more suited to having sliding doors. Furniture requires tlc in some areas. Lifts not operational in part of our weekend.
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