1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was really good, service excellent and friendly. Garden was lovely, and it was great we had free onsite parking. Complentary wash products were nice and the shower was excellent. Loved the location and the check-in, check-out was very easy.
Negative section of review
The room we had was on the second floor, kind of within the roof space. It was a little small, with a low ceiling and the bottom of the window started at floor level, making it difficult to see out of without crouching!
Positive section of review
Great location, lots of information about the area. Well thought out spaces in the apartment with everything you needed. It was clean, tidy and well cared for.
Positive section of review
Very friendly and helpful staff, lovely foyer area and restaurant. We were given another room straightaway as the first one had had someone smoking in it.
Negative section of review
The first room we were given had a very strong cigarette smell, especially in the bathroom. The second room was fine but smelled damp as did the corridors.
Positive section of review
Friendly staff, plenty of car parking spaces available and a lovely outside decked area available for guests at the property.
Positive section of review
The staff were phenomenal and helpful and the room was superb. The hotel was stylish and clean too.
Negative section of review
That due to traffic we didn’t get there sooner.
Positive section of review
Clean, well-located, and an absolute bargain for a Central London stay! Highly recommended.
Positive section of review
Great location. Quiet but near all facilities
Negative section of review
Pulled down the pullout bed and it was stained and dirty so could not use. No bedding left for this bed either. Contacted property but they didnt help with the dirty bed. Told to get the bedding out of cleaning cupboard. Couldn’t find the cupboard key for ages. It was lodged in a folder. Only staying for 3 nights, manager was due to call me after 3pm on the last day. (She failed to call the day before as she had promised). So decided to relocate by then. I needed to sleep in a bed. The fact i had no proper bed seemed lost on the property management. The property would have been good if the cleaning issues were sorted first day. Sending cleaners in on last day wasnt helpful. Shower was scolding. Couldnt find a way of cooling it down. 3 of us tried.
Positive section of review
Very cosy room and very friendly staff.
Positive section of review
Clean and convenient
Negative section of review
Noise from other guests and paying to park
Positive section of review
nice view
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