1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hotel was clean, modern and comfortable. All the staff were lovely, always ready with a smile and a greeting from reception to the cafe. Great and easy walking distance to Paddington station and a tube stop as well as Hyde Park. Area was safe at night and we felt comfortable walking at all hours of the day.
Negative section of review
Room was smaller than we hoped, it was hard to have two open luggage’s. There was also not as much natural light and only a small window. Also no option to control heating/cooling, had to contact reception to turn on the heater and even then we couldn’t control the temperature or the fan settings. Bathroom was modern and clean but the sink had limited space and was designed in a way for it hard to not have water splash everywhere when using it.
Positive section of review
Everything was delightful was a bit far out of town but coped ok with car part way and taxi at night and walked by day part way
Negative section of review
Only thing was distance from town
Positive section of review
Staff courtesy and attitude was very good. Standard of attention to detail in cleanliness was high.
Negative section of review
To be honest, rooms are 'ruthlessly functional' with chairs not designed for in-room comfort. Bed occupies all of the room width towards the window, making it a bit of a 'mountaineering' expedition getting in to bed! But we are older, and I guess our climbing practice days are less frequent.
Positive section of review
staff were exceptional, the room was perfect for the short stay we had and perfect location
Positive section of review
Clean and tidy, good communication from host
Negative section of review
Quite small, once pull out bed used not much room. However as described.
Positive section of review
Loved the location and views.
Positive section of review
The balcony view to the golf
Negative section of review
That the room doesn't have air con or a fridge and more so for the money spent on it.
Positive section of review
Convirnte for town centre
Negative section of review
Close to shops
Positive section of review
Spotlessly clean.
Negative section of review
Light in bathroom was broken
Positive section of review
Clean, bright.
Negative section of review
The pillows weren’t as good as the ones in 2008!!!