1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Large rooms, managed to get one of the free parking spaces, great location for easy access in to Newcastle. Metro station is on same road as is a taxi rank. But we just walked in most of the time which is about 10 minutes to get to the Newcastle side of Quayside. Shower is excellent, always warm water and a strong jet.
Negative section of review
Could be a bit better equipped with a few basics such as tea bags, coffee, salt and pepper, tissues, kitchen towel, kitchen cleaning products. Also there wasn't enough toilet roll however after calling them that was quickly resolved within 5 minutes as they sent some more rolls round.
Positive section of review
Tea and coffee were provided, otherwise it was self-catering. The living room was spacious and well-furnished, similarly the kitchen. The location is sufficiently central to easily access food, drink and public transport.
Negative section of review
I always find Oxford extremely difficult to park a car - there are many restrictions. This property has private outdoor parking, with security gate, which is very helpful, but restricted to one vehicle.
Positive section of review
The hotel is an older building and a little tired but the room was large and comfortable. The staff were exceptional. Very good location as not too far from the city centre by car.
Negative section of review
Our only (minor) annoyance was that the fan in the bathroom in our room was very noisy and stayed on for a long time after the light had been switched off.
Positive section of review
My wife had an illness and required medical attention. The staff were all extremely helpful and supportive. The property was also close to the hospital that my wife was taken to.
Negative section of review
Nothing
Positive section of review
The location in middle of the town. Plenty of Buses and Trains to Grantham and Skegness. A lift straight up to our room door no stairs. Good choice of breakfast. Friendly staff.
Negative section of review
Soft beds, had cronic back ache during the Saturday and Sunday.
Positive section of review
Convenient location and nice modern decor. Good range of kitchen equipment. Linen and bedding very good standard
Negative section of review
The stairs only had rails on the straight run, non on the bends. It felt unsafe.
Newcastle upon Tyne, United Kingdom
Positive section of review
I liked the location, the cleanliness, the staff’s attitude (very friendly), and it was great value for money.
Negative section of review
I was a little cold at night due to the very thin blanket, but that was it.
Positive section of review
I had a great time and the accommodation was excellent See you again soon Dale ❤️
Negative section of review
N/A
Positive section of review
Clean and functional
Positive section of review
Good location
Negative section of review
Being charged extra for a Cappuccino at breakfast