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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property was excellent. Very comfortable and the setting was amazing. The staff are very attentive and nothing was too much trouble. The rooms are more than adequate and the one I had (room 9) had a fridge and microwave. Very handy. I cannot praise this place enough. As an electrician I stay all over the country in various accommodations but this beats a them, hands down. Absolutely loved my stay there. 10/10 from me.
Negative section of review
Nothing.
Positive section of review
Location great Parking great Everything you need in the kitchen was there and provided. The sheets and duvet and towels were nice. I even had to look up where you bought them! The communication from the host was great. Even Netflix.
Negative section of review
This isn’t about the host/property but I booked it thinking a £90 voucher could be used and it wasn’t able to be used but that ended up meaning it was more than I was expecting. Had I realised it wasn’t going to work I would have booked into somewhere cheaper but I felt the host was reasonable with me so I don’t hold this against the host it was booking.com
Positive section of review
Pretty much everything, excellent customer service, the modern decor, lovely bar area and breakfast room. The Sences reed diffusers made everywhere smell amazing … hot cooked breakfast was pretty good too .
Negative section of review
Our room was on the top floor so was very warm despite having a fan in the room. Shower cubicle was small but adequate
Positive section of review
+ quiet neighborhood + very clean, tastefully furnished house + comfortable beds + well-stocked kitchen + great location + free parking nearby
Negative section of review
Everything was perfect :)
Positive section of review
Centrally located in the centre of Stamford, with lots of shops, cafés and restaurants. The apartment was clean and spacious.
Negative section of review
The apartment was quite noisy as it is located next to a night club and I can hear cars driving past (the double glazed windows don't keep out the sound). The radiator in the bathroom is rusting and will possibly need replacing.
Positive section of review
Location OK clean and comfortable. I slept well. Instructions to get in clear and easy to follow
Negative section of review
A little soulless. Minimum and simple decor
Positive section of review
Location was perfect for the Hook Norton Brewery as we had a wedding to attend.
Negative section of review
Bathroom could do with a deep clean. There was someone above our room who was very heavy footed we were woken several times 🙄
Positive section of review
Lovely staff, excellent breakfast and evening meal in pub, lovely garden area.
Negative section of review
Just one comment, rather have tea making facilities in room than downstairs. But have to say, good to be able to go to bar and get a free tea or coffee.
Positive section of review
The evening meals were excellent and the staff were very helpful.
Positive section of review
Leaving!
Negative section of review
This has been our worst booking ever. We were arriving late and advised the owner, as the instructions clearly state that you will be met at the property. You are not. We managed to get the lock box code from the owner, which is the last communication we ever received from them. On arrival you are greeted with 5 flights of very steep stairs which have sharp turns. Not good if you have any luggage, elderly or have COPD like me. On opening the door to the unit, you instantly regret booking this place. It bears no resemblance to the photos. False and misleading marketing. It isn’t a stylish apartment, it’s a slum bedsit. A bed in a room. With the nastiest stains on the carpet. Two flimsy towels for the entire stay and no washing facilities. There is no seating area. You need to pack pillows as the two provided are a joke. The bed is the most uncomfortable in the world. On inspection the mattress had been flipped over (no prizes for guessing why!). So you sleep on the mattress base and feel every single spring. Next morning I woke up with red blotches all over my body. We tried to contact the owner….. no response. We then called Booking. com and they were at the time helpful, apologetic and promised they would raise a complaint and issue a refund for the unused portion of the stay. Later that day they back flipped, no compensation, no refund, no further communication. Their advice instead of a refund…leave a review! So we hope you will find this honest review helpful. Their slogan is Booking.yeah, more like booking.naah If you have booked this place and have the opportunity for a refund, cancel immediately.