1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was clean and very well maintained. The location of the hotel was excellent for our purposes. The food they offer in their kitchen was very tasty, but the best thing about the hotel was its staff. They were kind, courteous, and attentive. I remember one of them by name—Mabel. We definitely would go back there when the occasion arises.
Positive section of review
Everything! Location was amazing, close to Oxford Street, pubs, restaurants and easy access to the underground. Living space was really comfortable with everything you need. Bedroom was enormous with a comfy super king bed. Hosts could not have been more helpful or accommodating!
Negative section of review
Nothing!!!!
Positive section of review
Dominique and Craig were extremely helpful in assisting us navigate a few extra unforeseen issues. They made us feel welcome.
Negative section of review
Everything was lovely. There is nothing to dislike.
Positive section of review
Very high standard with comfortable furnishings. The bed was particularly comfortable.
Negative section of review
Although adequate it’s a pity the shower was not up to the same standard as the rest of the property.
Positive section of review
Nice room, nice coffee facilities, fridge, microwave, furniture, furnishings etc.
Negative section of review
I was cold in the middle of the night on the second night. There was no where to turn the radiator up, which was off till 7am and my message about this wasn't seen till I checked out. There was no additional blanket to add to the bed.
Newcastle upon Tyne, United Kingdom
Positive section of review
Perfect location for town centre. Breakfast was good.
Negative section of review
The room was very hot the whole time, we couldn’t get it cooled down. Despite the huge size of the hotel there was no lounge to sit in for a drink after your meal
Positive section of review
Beds comfortably and location to Loch Ness by car.
Negative section of review
Lack of hocks in the bathroom and could do with a few more personal touches.
Positive section of review
the kitchen and washing machine
Negative section of review
the roof was leaking
Positive section of review
staff were lovely
Negative section of review
the bar shut to early
Positive section of review
Position
Negative section of review
It was hot in the hotel especially on the floors , beds are so uncomfortable, mattresses shocking you can feel the springs , pillows terrible, a bit run down, cracked shower screen, needs a facelift! Rooms are clean but bathrooms are ordinary. Staff were ok, explanation of group payment options were not explained, concierge couldn’t find our bags we asked to hold and we had to go into the storage rooms to identify our bags.
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
