1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I found this to be a good base for a walking the Northumberland Coast Path, with bus stops within a few minutes’ walk and just 15 minutes’ walk to the centre of Alnwick with its bus station. My hotel room was clean and very comfortable, with an ample supply of toiletries. The food in the restaurant was very good. All the staff were friendly and helpful.
Positive section of review
The beds and kitchen where full of ants the room Stunk of smoke/weed and the boiler was broken so had no jot water to get the children washed
Negative section of review
The beds and kitchen where full of ants the room Stunk of smoke/weed and the boiler was broken so had no jot water to get the children washed
Positive section of review
Great place to stay and good value for money. Very welcoming staff. Will be even better once the external renovations are completed.
Negative section of review
Breakfast room could do with a microwave oven to warm the pains au chocolate!
Positive section of review
A nice place ,parking space and the manager are very helpful .I’m very happy for this service also room was very clean
Negative section of review
Nothing
Positive section of review
Able to bring our dog and a very nice breakfast and gluten free option available
Negative section of review
I thought having to pay £45 extra for one night for our dog was very expensive
Positive section of review
Beautiful, cosy, well appointed and super clean spacea
Richmond upon Thames, United Kingdom
Positive section of review
Good location for London, good parking
Positive section of review
we didn't pay for breakfast
Negative section of review
hotel was great
Positive section of review
Great location, great staff.
Negative section of review
Let down by noisy couple next door leaving at 4 in the morning. Room soundproofing not good enough.
Positive section of review
superb hotel in all aspects
Negative section of review
nothing