1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very handy for the station. Good breakfast (fruit and croissants) supplied at time requested.
Negative section of review
Coffee perculator supplied, but only instant coffee. Very steep stairs to first floor. Very noisy outside until 3am. Had the front room so got no sleep. Other rooms were probably not affected. Nothing the owners could have done, but secondary glazing might have helped.
Positive section of review
Lovely location. Familiar surroundings. Comfy, airy room. Sitting in the courtyard.
Negative section of review
Duvet was way too thick. I think it must have been a deep winter version. Was constantly too hot under it, so had a very disturbed sleep.
Positive section of review
The room was perfect, clean, quiet with a very comfortable bed. Great bathroom
Negative section of review
The shower controls needed checking as water was either too hot or too cold.
Positive section of review
Loved the character of the place and the central location in Great Malvern
Negative section of review
The rooms were so hot. Small fans were provided but on hot days the window catches need to be able to be extended to allow air circulation. Had two nights of disturbed sleep because of this.
Positive section of review
Location, building, staff, restaurant, grounds
Negative section of review
Pumped toilet in bedroom and noise associated with this
Positive section of review
Lovely clean apartment in perfect location
Negative section of review
Liked everything
Positive section of review
Comfort Safety Luxury
Positive section of review
Peaceful and friendly
Positive section of review
staff always great
Negative section of review
matress a little hard
Positive section of review
Clean
Negative section of review
Nothing