1
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2
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3
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Kirkby Stephen, United Kingdom
Positive section of review
The staff were excellent for the two days we stayed there. Breakfast was good both mornings with a good choice and excellent service. The accommodation was a little dated and perhaps needed redecoration but it was very clean and comfortable.
Positive section of review
The location of the hotel as excellent. The room was very well kept and perfect in every ways. The amenities in the property was good.
Negative section of review
Nothing at all
Positive section of review
The breakfast was good, room had a tv and a kettle. The bed was comfortable enough and room was warm enough.
Negative section of review
When coming in back door from Car Park there is a damp, 'foosty' smell. The carpets in Corridor didn't look particularly clean, paint was flaking off the walls. The window in the bedroom had mould round the lock and in bathroom. The room was very small and the bedrooms are still locked with a key. The building is old and needs updated. In the bedroom you can hear all movement round about.
Positive section of review
The bed was comfortable and it’s a good price. The shower itself was good. Easy check in instructions
Negative section of review
Very basic, plain and feels like student digs. The main issue for me was cleanliness, the bathroom looked like it hadn’t been cleaned in weeks. Practicality wise, very small. The sink is so small you cannot wash your face in it, and can only just aim to spit out toothpaste. There is no where to put anything, no toilet paper holder, no hand towel rail, no shelf and nothing in the shower so everything is just falling over ever where. There are wooden floors throughout making it very noisy and not sound proof. Can hear people upstairs and was woken at midnight and 6 am. The pillows are very lumpy and uncomfortable and you only get 1 each. Handy that there is a kitchen but only had the smallest mugs which looked like espresso mugs so I didn’t even bother to make a cup of tea. Kitchen and down stairs is lovely and modern but not really set out like a guest house so you feel like you are trespassing in someone else’s home and using someone else’s things. My partner struggled with his asthma and found the room very dusty and said there was thick dust under the bed that looked like it had been there for months. Overall the rating this has doesn’t match the experience it’s a 5 at most.
Positive section of review
Breakfast absolutely excellent. Wide variety of choice, service excellent, quality ingredients
Negative section of review
A window that opened easily for ventilation. But we were on the ground floor, by request.
Positive section of review
We needed a dog friendly hotel . Absolutely spot on for making us and our pooch welcome
Positive section of review
Great location ,lovely hot tub ,clean and comfortable
Negative section of review
Nothing ,all great
Positive section of review
That it was cheap and relatively close to the center.
Negative section of review
That the rooms didn't have any windows and are very small.
Positive section of review
Convenient, clean & comfortable
Negative section of review
There was no sheet or pillows for the sofa bed
Positive section of review
Central location.
Negative section of review
Car parking expensive and some distance away in public park.