1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The reception staff were very friendly and helpful. Lovely ladies! The chapel was very interesting. The location is perfect...just a short walk from the train station. We walked everywhere and didn't need to use taxis or public transport.
Negative section of review
The bed in my room could've been leveled up (feet higher than head). Understandably, this is a very old building that has settled considerably in areas. Everything else was perfect.
Positive section of review
Great location. Perfect for getting to all of Yorks historical location. River view room always a bonus.
Positive section of review
I love the canals attached and the restaurant! Both amazing additions to this hotel
Negative section of review
N/A
Positive section of review
Fabulous hotel, just opposite the Townhall with delicious breakfast
Negative section of review
N/a
Positive section of review
Location, at the castle surroundings. Great breakfast.
Negative section of review
Restaurant for dinner, very long and not so convenient.
Positive section of review
Excellent location and very helpful staff
Negative section of review
N/a
Positive section of review
Light and airy hotel with stunning views.
Negative section of review
Nothing
Positive section of review
The landlady was welcoming and friendly
Negative section of review
Slight musty smell every time we entered the room. Quilt cover although dry had a damp washing smell.
Positive section of review
pleasant environment
Negative section of review
I still haven't received the money for the deposit
Positive section of review
Location
Negative section of review
No dinner