1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was really impressed with my room and the comfortable bed and spotless bathroom. Staff were polite and the dining room looked nice.
Negative section of review
However, I was disappointed to be told that I had not already paid for breakfast as I was certain that I deliberately booked this to be included. So I left hungry!
Positive section of review
Spacious rooms, lovely and attentive staff, secure, clean and peaceful. Pantry and Luggage room really fantastic amenities to have!
Negative section of review
Communal bathroom by bar/foyer area was a tad bit messy, but not in any way unusable. Every other part of the hotel was spotlessly clean!
Positive section of review
Beautiful hotel, service was excellent and the staff were very helpful and welcoming. Will definately re-book
Great Yarmouth, United Kingdom
Positive section of review
The Breakfast was great and service for this was amazing every morning.
Negative section of review
The room was very old fashioned, the shower kept falling off the wall and the noise outside of the window was unbearable and woke you up at 5:30am every morning. Wasn't informed there were fans available for the room until the last day where we had to ask as I'm pregnant and the heat in the room was unbearable. The parking at the back is borderline impossible, tiny gap to get a car through and was blocked in a few times as around 6 spaces for all customers.
Positive section of review
Fab location, friendly staff and everything you’d need in the room.
Stratford-upon-Avon, United Kingdom
Positive section of review
The room looked very nice, clean and staff was lovely.
Negative section of review
everything was ok for us, no dislikes
Positive section of review
Location, staff very friendly, Goodvalley for money
Negative section of review
More beer
Positive section of review
Room was stunning, Staff super friendly
Negative section of review
Everything great
Positive section of review
Food, staff and rooms
Positive section of review
Nothing.
Negative section of review
No help when we arrived. Didn't stay because of steep stairs which we were not aware off. Do not respond to complaints