1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is located next to a nice, trendy neighbourhood, and close to 2 subway stations of different lines, which really improves your mobility throughout London. The staff was friendly, especially the guy at the breakfast desk.
Negative section of review
The rooms couldn’t be ventilated because the windows didn’t open. The airco wasn’t working properly which lead to higher than comfortable room temperatures at night. Although the staff was friendly in general, there was a big exception: the guy at the bar was right out unfriendly and impatient. On top of that, he charged 12.5% service charge for 4 cans of soft drinks (@ 3£pp) we took from the refrigerator ourselves, no glass nor service at all.
Positive section of review
Excellent accommodation with an extremely comfortable bed. The breakfast was a great start to the day. Hugh was very helpful and welcoming.
Negative section of review
Very minor, but I agree with the comments in a couple of reviews where people have said that the signage directing you to the accommodation could be a bit clearer.
Positive section of review
Great Location Friendly and efficient staff Complementary beverages and cookies in the room recently Renewed bathroom
Negative section of review
Limited sound proofing, noise from other rooms Lack of elevator, steep staircases Tired Carpet on floor
Positive section of review
Lovely apartment, very clean. Quiet especially considering the busy neighbourhood.
Positive section of review
Plenty of room, including a guests lounge. Porridge was lovely 😀
Negative section of review
All ok.
Positive section of review
Breakfast was excellent staff were very friendly and helpful
Negative section of review
Nothing it was a good stay
Positive section of review
Very grand building We attended a wedding
Negative section of review
The grounds and its setting
Positive section of review
Spacious and comfortable apartment
Negative section of review
I stayed for 6 nights and there was No WiFi for the whole time, so couldn't have tv on as needed WiFi to connect and had to use my own 4g which used up my data allowance..Still waiting for a response regarding this
Positive section of review
Comfortable room. Good location
Negative section of review
Checkin was lengthy as no staff to serve me. Mouldy bread at breakfast really did turn me off.