1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Peaceful location and room. Great for work. Wifi faster than my own with sub 10ms latency. 15 min walk to overground with bus stop outside front door. Comfortable bed and good sized desk with ample power outlets.
Negative section of review
Not much at this price.
Positive section of review
Lovely hotel, rooms were comfy. Great for a couple of days. Our room had a balcony which I loved. Toiletries very nice. Good size bathroom. Excellent shower.
Negative section of review
I would have preferred a coffee machine and a fridge. I wouldn't say I didn't like it that there wasn't, it's just the little extras that can make a difference.
Positive section of review
From the moment we arrived, to the moment we left, we enjoyed our stay. The staff were friendly and helpful, the room and facilities were excellent.
Positive section of review
Everything - such a wonderful place and Conwy is such a gorgeous town. We loved our stay in Wales.
Negative section of review
N/A
Positive section of review
Lovely toiletries provided, and balcony with our room was ideal 👌
Positive section of review
The Staff were generally good and the room was quiet
Negative section of review
The rooms need a bit of a refresh
Positive section of review
Quick and easy to come and go for my job
Negative section of review
Window not being covered
Positive section of review
Location was ok. Key information good.
Negative section of review
Only 2 cups in the apartment. Dirty bed linen and chewing gum stuck to the bedroom floor. No shower gel or soap in the apartment. Penthouse makes it sound as if upmarket with views and the like but in fact it was a basic accomodation no lift and a lot of stairs to climb. Couldn't even see any part of Liverpool other than the other penthouses and rusty iron railings. Left a message about the cups situation but nothing happened.
Positive section of review
Great location, central to the town
Positive section of review
Location
Negative section of review
Noise