1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nothing over priced and would not be recommending it Facilities were shocking toaster microwave kettle and small fridge freezer not fit for purpose. There was a restaurant on site with breakfast at 13 pounds. Went to get some ice cream on the evening before we left .Was told to come back after 20 minutes returned only to be told to come back.again Was told that couldn't have the ice cream as it was too late. Customer services leads revamped
Negative section of review
Everything
Positive section of review
Elaine and Alan were the loveliest people- welcoming and friendly Breakfast was really good! I am not a breakfast person so just had poached eggs and toast. Beautiful local thick bread and tasty eggs. We were only expecting a bedroom but had a whole floor with little sitting room.
Negative section of review
Not a reflection on the hosts but all the restaurants were closed by 8pm. It was early in the year but best eat early would be my advice!
Positive section of review
Modern decor. Close to St. Pancras station. Comfortable bed. Nice reception/lounge area with friendly staff. A great place for a stopover e.g. to the Eurostar. Room was small, but for a one nighter it wasn't really an issue.
Negative section of review
No tea/coffee in rooms- facilities in reception, but had to be paid for.
Positive section of review
After my booking could not be found the lovely receptionist managed to find me 2 rooms after not being able to find my booking.com confirmation although is was an accessible room was just happy there was a spare room
Positive section of review
Plenty of choice for breakfast all well prepared and very tasty. Lovely view over the Loch from our room which was immaculate. Well placed - just a short drive from Ullapool. Would definitely stay again.
Positive section of review
Friendly staff, good location of hotel, good selection of breakfast
Positive section of review
Grand old house renovated and decorated to high standards
Positive section of review
Clean, bright and friendly staff
Negative section of review
Being opposite Yates made it noisy late at night
Positive section of review
It was a clean and pretty place
Negative section of review
Wifi didnt work
Positive section of review
Location view